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Digital Services Support Worker

3 months ago


Crawley, West Sussex, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

The Digital Services Support Worker, is a member of the Health Promotion & Digital Services team, forming part of Sexual Health West Sussex.

The team are commissioned to provide access to sexual health and HIV services across West Sussex, for those with additional support needs and those who may not access mainstream service provision.

We achieve this through a range of outreach, education, training, partnership working and targeted communication & awareness raising.

In addition, the team manage two key digital services across West Sussex:

  • Online STI testing
  • Condom Distribution Scheme
The post holder will primarily support the day to day running of our digital sexual health service.


The post holder will support the day to day operation of Sexual Health West Sussex Online STI Testing and condom distribution schemes, to enable the service to meet it's commissioned delivery targets.

The post holder will work as part of the team to ensure that service user requests are assessed and responded to, facilitating prompt receipt of items and will process and input clinical outcomes, notifying users of results and liaising with integrated sexual health service clinicians to ensure timely access to onward care and management where indicated

The post holder will support Sexual Health Promotion & Digital Services team in sexual health outreach work, providing occasional support for training and events across

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS.

As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.


Improving lives:

We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First.

Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.


Build a career with us:

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do

Deals with first line enquiries from patients and partnership agencies.

Assesses patients over the phone aged for safeguarding

Advises on how to take adequate specimens

Inputs and stores patient data, including results.

Passes on positive results to appropriate trained staff for management

Prepares packs for distribution

Provides support to Health Promotion & Digital Service around wider commissioned activity, including outreach