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Franchise Recruitment and Relationship Manager

3 months ago


London, Greater London, United Kingdom Pacifica Full time £35,000
Franchise Recruitment & Relationship Manager

Location:
Home based

Job Type:
Full-Time hours per week

Salary:
£35,000.00 per annum + bonus


Are you a motivated professional with a proven track record in exceeding sales targets ready to take on a pivotal role? Your expertise will be an invaluable addition to our Franchise family, working together to recruit new franchisees, building relationships & managing them right the way through to the start of their business journey.

This is a great opportunity to join an ambitious, highly motivated team of individuals that share the same passion to succeed by any means necessary

A bit about us...


Pacifica Appliance Services was founded in 2003 & has grown to become the largest appliance service provider in the UK.


Our reputation for excellence in service is achieved through our core resource of directly employed experienced engineers, and support staff.

We also have a considerable network of highly skilled service partners that actively contribute in providing our consumers an industry leading service.


Our service offering includes; repairs, warranty products, guarantee registration, job booking & claims management software, spares management, warehousing, and product replacement.

A bit about the role...

You will be responsible for the recruitment of quality franchisees with the right attributes & ethos of the business.


The focus should be to drive the growth by identifying, communicating, & engaging with individuals who have expressed an interest in the Franchise, assessing if they are suitable candidates and helping them along the recruitment process to the point of generating their first revenue.

Responsibilities include identifying new ways of gaining leads, creating your own appointments with prospective franchisees, fully managing the relationship throughout the onboarding process, & ensuring an effective handover to the Franchise manager on completion of the recruitment process

As the Franchise Recruitment & Relationship manager you will be required to support the sales activity of the business. This includes but not limited to; attendance at exhibits, networking events, conferences, prospect meetings, as required.

You will be involved in supporting the growth of existing Franchise businesses through business development activity.

Suitable candidates should thrive on achieving set targets with the goal of exceeding them.

A confident 'think outside the box' mentality with an innovative streak will see you excel in our forward-thinking dynamic family of professionals.

Excellent communication both written & verbal will need to be demonstrated, specifically in influential communication skills.

Responsibilities:

Follow up & manage incoming leads in a timely manner.

Taking full responsibility for meeting and exceeding set targets and KPI's.

Identify new ways of gaining more leads from our target audience, creating more sales channels that produce suitable Franchisees.


Manage and own the recruitment pipeline and ensure that the senior management team are kept up to date on a regular basis.

Control the outward perception of Pacifica Local to prospective Franchisees.

Ensure our internal system is continually updated and accurate records kept.


Following a structured approach to introduce the franchise proposition to potential candidates both face to face and over the phone.


Own & fully manage the relationship with the prospective franchisee throughout the onboarding process to the point of signing the franchise contract.

Work collaboratively with colleagues to ensure a seamless franchise briefing and handover on completion of the recruitment process.

Support the Franchise Manager and Franchisees with business development activity.

Attendance at Exhibitions and other networking and corporate events.

Timely reporting of activity, productivity, and results to Senior management

Ensuring that you comply with GDPR and other legislation.

Other duties as required from time to time and as instructed by your line manager.

Desired candidate...


The franchise & relationship manager should have a background and experience working in a franchise sales capacity preferably in homes services & repairs and whole heartedly enjoy speaking with confidence to different types of people.

Suitable candidates will need to have excellent communication & relationship building skills, be extremely organised, motivated & result driven.

Benefits

Salary £35,000 per annum

Bonus based on success

Mobile phone & laptop

Annual leaves 32 days per annum (Includes bank holiday)

Access to our benefits hub (discounts on products, leisure & much more)

Company Pension

Home based working but travel will be required to attend meetings & events as and when required.

Induction will be carried out at Pacifica Head Office, Houghton-Le-Spring DH4 5RA with occasional travel to Head Office for meetings also.

Bonus scheme