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Franchise Development and Operations Manager
2 months ago
About Immersive Gamebox
Immersive Gamebox is a pioneering company that brings people together through shared play. Our innovative Gameboxes combine cutting-edge technologies to create a unique form of digital entertainment. Teams of 2-6 play immersive games lasting 30-60 minutes, working together to achieve the highest score possible.
We offer a diverse range of games, including collaborations with renowned partners such as Netflix, Aardman Studios, and Rovio Entertainment. Whether it's for family activities, date nights, or corporate events, Immersive Gamebox is the ultimate entertainment experience.
About the Role
The Franchise Business Development Manager is a critical position that supports the expansion plans of Immersive Gamebox. This role will oversee the recruitment process, lead contract negotiations, and manage the development of each franchisee group as they join and grow within the franchise system.
Key Responsibilities
- New Business Development: Achieve growth expectations by signing new development agreements and ensuring franchisee groups perform and continue to develop.
- Discovery and Onboarding: Lead the discovery phase of potential franchisees and oversee the new venue opening (NVO) process.
- Operational Performance: Coach franchisees to deliver operational excellence, meeting or exceeding venue KPIs, adhering to brand standards, and working within branded frameworks.
- Relationship Management: Manage relationships and influence strong business operations of each franchisee group.
- Franchise System Development: Own and lead the development and maintenance of the Franchise System, working cross-functionally to provide relevant information, materials, touchpoints, and ways of working with the franchise community.
Requirements
- Demonstrated success in a similar role, achieving/overachieving targets for signed new business.
- Experience in closing deals and working with medium to large-sized, multi-unit franchisee groups across international markets.
- Experience negotiating development agreements within international markets, working closely with lawyers and local regulations.
- Proven track record successfully managing the on-going operation and development of franchise networks within the leisure or hospitality sectors.
- Experience in analyzing operational performance and achieving results through influence and coaching.
Profile
- Curious, dynamic problem solver, a complete self-starter.
- High degree of influencing and negotiation skills.
- Strong leadership and interpersonal skills.
- Excellent analytical and commercial abilities.
- Effective communication and presentation skills.
