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Customer Service Champion

3 months ago

St Austell, Cornwall, United Kingdom SHELL CORNISH GATEWAY Full time

About us
Shell Cornish Gateway is a convenient service station situated at A30 Victoria Junction in Roche. It features a Shell Select shop, Costa Express, and a variety of Quick food options.

Our top priority is to ensure that all our customers feel welcomed and valued with a 'Treated like a Guest' experience.


Responsibilities:

  • Greet customers in a friendly manner.
  • Process payments accurately and efficiently.
  • Maintain a clean and organized work area.
  • Assist customers with product selection and answer questions about products and services.
  • Provide excellent customer service.
  • Balance cash drawer at the end of each shift.
  • Handle customer complaints in a professional manner.

Job Types:
Full-time, Part-time, Permanent, Zero hours contract

Part-time hours: 16-40 per week

Salary:
£10.42-£10.72 per hour

Benefits:

  • Flexitime
  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Every weekend
  • Flexitime
  • Monday to Friday
  • Night shift
  • No weekends
  • Overtime
  • Weekend availability
  • Weekends only

Ability to commute/relocate:

  • St

Austell, PL26 8UF:
reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person