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Intensive Housing Management Officer

2 months ago

West Yorkshire, United Kingdom SJOG Hospitaller Services Full time

Intensive Housing Officer - Bradford, Darlington, North Yorkshire
Covering services in and around Bradford, North Yorkshire and Darlington

37.5 hours per week / £28,000.00 per year


We are excited to be recruiting for an experienced Intensive Housing Management Officer to join the team covering the areas of Bradford, North Yorkshire and Darlington.


The purpose of the role is to assist the Intensive Housing Team to ensure individuals' needs are met by providing intensive housing management whilst maximising independence and choice.


Skills and Responsibilities:

  • Complete housing assessments and sign up new tenancy agreements
  • Assist Tenants to understand their tenancy and housing management policies
  • Support people using the service in the daytoday domestic maintenance and safety of their home
  • Assist with breaches of occupancy agreements in consultation with support service teams and relevant agencies. Including preparation of notices.
  • Use IT systems to log daily notes and all contact with tenants and agencies or services relating to a tenant
  • To instigate and implement Arrears Procedures to ensure the payment of arrears, and prepare & monitor payment plans where necessary.
  • Promote and sustain a culture within the service that integrates the core values of the charity, i.e. respect, compassion, hospitality, into the day to day life of the services
  • Respect people's right to privacy and maintain confidentiality at all times

Essential Criteria:

  • Experience of the Social Housing Sector and delivery of core housing services and support
  • Knowledge of housing benefits and welfare reform in a supported housing environment
  • Knowledge of Microsoft office packages, particularly Word and Excel and Housing Management software programmes
  • Ability to prioritise and manage own workload, time and travel
  • An understanding of repairs management including an understanding of health and safety, fire safety and other property standard legislation
  • Car owner prepared to use car for work purposes. Car is legally roadworthy, suitably serviced and includes business insurance.
  • Flexible, approachable, positive and enthusiastic cando attitude

Desirable Skills:

  • Chartered Institute of Housing National Practitioner to level 3 or willingness to attain.
  • Experience of working with vulnerable people with support / care needs

Benefits and Rewards:

  • Annual leave entitlement of 33 days (prorata) including bank and public holidays
  • Employee Assistance Programme
  • Auto Enrolment Pension Scheme
  • Health Cash Plan
  • Bike to Work Scheme
  • We are an equal opportunities employer
  • Excellent training and development opportunities

Job Types:
Full-time, Permanent

Salary:
£28,000.00 per year

Benefits:

  • Cycle to work scheme
  • Health & wellbeing programme
  • Referral programme

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday

Application question(s):

  • Do you have experience of working with vulnerable people with support / care needs?
  • Do you have experience of the Social Housing Sector and delivery of core housing services and support?

Experience:

- housing and tenancy management/support: 2 years (required)

Work Location:
One location

Application deadline: 25/06/2023

Reference ID:
IHMO - North

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