Customer Success Partner

2 weeks ago

London, Greater London, United Kingdom Damco Spain SL Full time

About the Job Title:
Join Maersk, a global leader in integrated logistics, shaping the future of global trade and logistics with over 100,000 employees across 130 countries, utilizing cutting-edge technologies to unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

About the Company:
Maersk is committed to diversity, collaboration, and continuous learning, ensuring that its workforce reflects and understands the customers they serve. An equal opportunities employer, Maersk values different styles of thinking, creating a diverse and inclusive workplace.

As a Customer Success Partner with a Sales oriented mindset and excellent Account management skills, you will work alongside a Client Manager as a co-pilot, contributing to achieving sales budgets, targets, and KPIs for defined customer accounts. You will collaborate cross-functionally, streamline processes, and enhance customer experience.

Key Responsibilities:

  • Through effective relationship building and understanding of customers, you will sell products, manage accounts, and contribute to volume and revenue targets.
  • Ensure timely rate negotiations according to customer requirements and Maersk pricing guidelines.
  • Be a key contact for clients, solve problems, handle invoice queries, and maintain client information.
  • Record client information using Customer Relationship Management tools, focusing on business opportunities and market feedback.
  • Manage ad hoc admin tasks, ensuring the best customer experience and playing a vital role in the end-to-end shipment process.

Required Experience & Skills:

  • Proven success in a similar role with customer experience. Sales experience is beneficial.
  • High-level product understanding and strategic influencing skills.
  • Negotiation skills.

Personal Characteristics:

  • Sales-oriented mindset with excellent Account management skills.
  • Customer Centricity.
  • Ability to multitask in a constantly changing environment with a sense of urgency.
  • Strong problem-solving skills and high accuracy.
  • Effective communicator with the ability to build rapport and trust.
  • Enjoy working across boundaries and with diverse teams.

What we offer:

25 days annual leave with option to buy or sell 5 days.
Annual bonus, pension scheme, and family-friendly benefits.
Access to Employee Assistance Program for mental and financial health tools.
Short-term incentives to appreciate outstanding results.

  • Customer Success Partner Remote-working

    2 weeks ago

    London, Greater London, United Kingdom Zesty Ltd. Full time

    Please Note: this position Is fully remote Zesty's mission is to allow DevOps and Fin-ops teams to effortlessly maximize cloud savings and minimize waste by automating cloud cost optimization. The Zesty AI-driven platform automatically adjusts cloud resources in real-time based on the application needs, supporting optimal cloud usage and a dramatic...

  • Customer Success

    2 weeks ago

    London, Greater London, United Kingdom Medium Full time

    The mission of the Customer Success Operations team is to align customer success strategy to its execution. This person will serve as a business partner and direct theater support for Mid-Market Customer Success to drive critical business insights and fundamentally improve process execution. As an entrepreneurial, organized and analytical problem-solver,...

  • Head of Partner Success

    2 weeks ago

    London, Greater London, United Kingdom Fresha Full time

    Role overviewGiven our exciting and progressive growth plans, we are looking for an exceptional Head of Partner Success to come and join our global business.Reporting directly to the Chief Commercial Officer/VP, and working collaboratively with the executive team, you will be accountable for leading a team of Partner Success Managers who are responsible for...

  • Partner Success Manager

    2 weeks ago

    London, Greater London, United Kingdom Crucial Learning Full time

    Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Partner Success Manager - United Kingdom Reports To: Executive Vice President, Core Strengths Sales Employment Type: Full Time (Permanent), Remote The Impact you Will Have: As a strategic...

  • Finance Business Partner

    2 weeks ago

    London, Greater London, United Kingdom Partner Financial Full time

    Job Title: Financial Business Partner at International FTSE 100 Company Company: A leading consumer business based in West London Partner Financial collaborates with this well-established company known for its global presence and robust product offerings coupled with exceptional customer service. This role aims to bolster crucial management decisions...

  • Finance Business Partner

    2 weeks ago

    London, Greater London, United Kingdom Partner Financial Full time

    Finance Business PartnerUp to £60,000 + benefitsConsumerWest LondonPartner Financial are working with a listed global organisation. Present in over 80 countries, the business has grown significantly over the years, developing a global footprint in the market due to their customer focus and strong product offering. The businessemploys thousands of people and...

  • Customer Success Manager,

    2 weeks ago

    London, Greater London, United Kingdom Experian Health Full time

    Senior Customer Success Manager - Technical Full-time Sales & Business Development Schedule: Full Time Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society....

  • Finance Business Partner

    2 weeks ago

    London, Greater London, United Kingdom Partner Financial Full time

    Finance Business PartnerUp to £70,000 + benefitsFMCGCentral LondonPartner Financial are working in collaboration with a multi-billion dollar global leader in FMCG. They have a long history of year-on-year organic growth and have recently concluded a significant transformation cycle, streamlining all their different brands.Key Responsibilities: Performing...

  • Partner Success Executive

    2 weeks ago

    London, Greater London, United Kingdom Fresha Full time

    About Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Available in 120+ countries worldwide, Fresha is used by 80,000+ businesses and 300,000+ professionals worldwide, who have booked over 600 million appointments through Fresha already. Fresha is headquartered in London,...

  • Partner Success Executive

    2 weeks ago

    London, Greater London, United Kingdom Fresha Full time

    AboutFreshaFresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide.Available in 120+ countries worldwide, Fresha is used by 80,000+ businesses and 300,000+ professionals worldwide, who have booked over 600 million appointments through Fresha already. Fresha is headquartered in London,...

  • Head of Customer Success

    2 weeks ago

    London, Greater London, United Kingdom Version 1 Full time

    Business Development Director for Financial Services We are an ambitious, but core values-orientated global organisation, trusted by global brands to deliver technology services and solutions to drive our customers' success. 4th Best Large Workplacein Tech in the UK #GPTW2023 Oracle ERP Partner of the Year, Global Microsoft Partner of the Year for...

  • Partner Success Manager

    2 weeks ago

    London, Greater London, United Kingdom Fnatic Group Full time

    As Partner Success Manager at Fnatic, you'll build deep relationships with key stakeholders across Fnatic's B2B activity, as we partner with them to connect with highly engaged youth audiences. You'll optimise Fnatic's Partner Success function to consistently deliver best-in-class servicing and account management for brand partners and licensees, through...

  • Customer Success Specialist

    2 weeks ago

    London, Greater London, United Kingdom Launchmetrics Full time

    ABOUT THE ROLEThe Customer Success Specialist will be responsible for the relationship with our customers. This role is responsible for managing key client relationships and ensuring client adoption, satisfaction, and retention across the board, ensuring the successful set-up and kick-off for new clients and paving the way for solid system...

  • Customer Success Manager

    2 weeks ago

    London, Greater London, United Kingdom MPC Moving Picture Company Full time

    Company Description Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we...

  • Customer Success Director

    2 weeks ago

    London, Greater London, United Kingdom Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across...

  • Head of Customer Success

    2 weeks ago

    London, Greater London, United Kingdom Jobleads-UK Full time

    Who we are, what we do and whyWe are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging...

  • Customer Success Manager,

    2 weeks ago

    London, Greater London, United Kingdom Experian Full time

    Full-timeSales & Business DevelopmentSchedule: Full TimeExperian has evolved into a global tech company and leader in data and analytics. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We're a constituent of the FTSE 30 and for more than 125 years we've helped...

  • Senior Finance Business Partner

    2 weeks ago

    London, Greater London, United Kingdom Partner Financial Full time

    Senior Finance Business PartnerUp to £70,000 + benefitsConsumer12-month FTCARFBP1744Partner Financial are working with a leading consumer business based in West London with international operations and a heavy presence in both the US and Europe. The business has developed a global footprint in the market due to their customer focus andstrong product...

  • Temporary Executive Assistant to Senior Partner

    2 days ago

    London, Greater London, United Kingdom Love Success Full time

    Temporary Executive Assistant to Senior Partner (Investments) Central London Office based £35 per hour + holiday pay and company benefitsOur client, a prominent international Investments firm with impressive offices in Central London, including state-of-the-art facilities such as a wellness center and executive dining, is seeking a Temporary Executive...

  • Customer Success Executive

    2 weeks ago

    London, Greater London, United Kingdom ABR TALENT LIMITED Full time

    Customer Success Executive for a global non-profit FoundationAre you looking to join a company that really wants to be able to give charities as much money as possible, to make a positive impact.Whether you are a CSE looking to join a company that positively changes so many people's lives or a hungry SDR looking to move into Customer success.About the...