Current jobs related to CRM and - London, Greater London - CV-Library Ltd

  • CRM Manager

    7 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    Job Title: CRM Manager - High-Growth WomenswearUp to £60,000London – Hybrid, 3-4 days in the officeFella & Jones are partnering with a rapidly expanding women's D2C brand, redefining the online shopping experience for fashion-forward consumers. With a focus on customer-centricity, innovation, and premium products, this brand is committed to delivering...

  • CRM Manager

    7 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    Job Title: CRM Manager - High-Growth WomenswearUp to £60,000London – Hybrid, 3-4 days in the officeFella & Jones are partnering with a rapidly expanding women's D2C brand, redefining the online shopping experience for fashion-forward consumers. With a focus on customer-centricity, innovation, and premium products, this brand is committed to delivering...

  • CRM Manager

    3 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    Job Title: CRM Manager - High-Growth WomenswearJob Description:Fella & Jones are partnering with a rapidly expanding women's D2C brand, revolutionizing the online shopping experience for fashion-conscious consumers. With a focus on customer-centricity, innovation, and premium products, this brand is committed to delivering exceptional value and unique...

  • CRM Manager

    3 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    Job Title: CRM Manager - High-Growth WomenswearJob Description:Fella & Jones are partnering with a rapidly expanding women's D2C brand, revolutionizing the online shopping experience for fashion-conscious consumers. With a focus on customer-centricity, innovation, and premium products, this brand is committed to delivering exceptional value and unique...

  • Data CRM Manager

    2 weeks ago

    London, Greater London, United Kingdom National Savings and Investments Full time

    Job SummaryThe Data CRM Manager plays a pivotal role in driving customer engagement across digital and non-digital channels for National Savings and Investments. This key position requires a specialist with expertise in data, analytics, and technical competencies to develop and implement data-driven strategies.Key ResponsibilitiesPlan, design, and deliver...

  • Data CRM Manager

    2 weeks ago

    London, Greater London, United Kingdom National Savings and Investments Full time

    Job SummaryThe Data CRM Manager plays a pivotal role in driving customer engagement across digital and non-digital channels for National Savings and Investments. This key position requires a specialist with expertise in data, analytics, and technical competencies to develop and implement data-driven strategies.Key ResponsibilitiesPlan, design, and deliver...

  • CRM Systems Project Coordinator

    1 month ago

    London, Greater London, United Kingdom Royal College Of Obstetricians And Gynaecologists Full time £48,032 - £55,827

    Position OverviewRole: CRM Systems Project CoordinatorContract Type: Fixed-term contractLocation: London, Hybrid working modelHours: Full-time, 35 hours per week (part-time options available)About the RoleJoin the Royal College of Obstetricians and Gynaecologists as a CRM Systems Project Coordinator and take a crucial role in advancing our membership...

  • CRM Systems Migration Project Manager

    1 month ago

    London, Greater London, United Kingdom Royal College of Obstetricians and Gynaecologists Full time £48,032 - £55,827

    Position Overview: Join the Royal College of Obstetricians and Gynaecologists (RCOG) as a CRM Systems Migration Project Manager and take a crucial role in advancing our membership management systems. Key Responsibilities: Lead the transition of our CRM platform, ensuring it fulfills the requirements of our members and aligns with the strategic objectives of...

  • CRM System Transition Project Manager

    1 month ago

    London, Greater London, United Kingdom Royal College of Obstetricians and Gynaecologists Full time £48,032 - £55,827

    Overview of the Position Please review the details of this opportunity thoroughly before submitting your application. The Royal College of Obstetricians and Gynaecologists (RCOG) is seeking a CRM System Transition Project Manager to take a leading role in the enhancement of our membership management systems. In this vital position, you will oversee the...

  • Senior CRM Lead

    2 weeks ago

    London, Greater London, United Kingdom Quest Search and Selection Full time

    Job Title: Senior CRM Lead - Consumer Goods and Food Delivery ExpertJob Description:Quest Search and Selection is partnering with a leading tech eCommerce platform specializing in consumer goods and food delivery. This business offers an extensive range of products, including household essentials, medication, office supplies, groceries, and even fresh...

  • Senior CRM Lead

    2 weeks ago

    London, Greater London, United Kingdom Quest Search and Selection Full time

    Job Title: Senior CRM Lead - Consumer Goods and Food Delivery ExpertJob Description:Quest Search and Selection is partnering with a leading tech eCommerce platform specializing in consumer goods and food delivery. This business offers an extensive range of products, including household essentials, medication, office supplies, groceries, and even fresh...

  • Client Relationship Manager

    6 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    Drive Customer Retention and Growth with Fella & JonesFella & Jones is partnering with a rapidly expanding women's D2C brand to redefine the online shopping experience. As a CRM Manager, you will lead the development and execution of data-driven CRM strategies to increase customer retention, loyalty, and lifetime value.Key Responsibilities:Develop and...

  • Client Relationship Manager

    6 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    Drive Customer Retention and Growth with Fella & JonesFella & Jones is partnering with a rapidly expanding women's D2C brand to redefine the online shopping experience. As a CRM Manager, you will lead the development and execution of data-driven CRM strategies to increase customer retention, loyalty, and lifetime value.Key Responsibilities:Develop and...

  • Customer Retention Strategist

    7 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    CRM Manager – High-Growth WomenswearFella & Jones are partnering with a rapidly expanding women's D2C brand, revolutionizing the online shopping experience for fashion-conscious consumers. With a focus on customer-centricity, innovation, and premium products, this brand is committed to delivering exceptional value and unique experiences to its growing...

  • Customer Retention Strategist

    7 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    CRM Manager – High-Growth WomenswearFella & Jones are partnering with a rapidly expanding women's D2C brand, revolutionizing the online shopping experience for fashion-conscious consumers. With a focus on customer-centricity, innovation, and premium products, this brand is committed to delivering exceptional value and unique experiences to its growing...

  • Client Relationship Manager

    6 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    Drive Customer Retention and Growth with Fella & JonesFella & Jones is partnering with a rapidly expanding women's D2C brand to redefine the online shopping experience. As a CRM Manager, you will lead the development and execution of data-driven CRM strategies to increase customer retention, loyalty, and lifetime value.Key Responsibilities:Develop and...

  • Client Relationship Manager

    4 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    Drive Customer Retention and Growth with Fella & JonesFella & Jones is partnering with a rapidly expanding women's D2C brand to redefine the online shopping experience. As a CRM Manager, you will lead the development and execution of data-driven CRM strategies to increase customer retention, loyalty, and lifetime value.Key Responsibilities:Develop and...

  • Client Relationship Manager

    6 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    Drive Customer Retention and Growth with Fella & JonesFella & Jones is partnering with a rapidly expanding women's D2C brand to redefine the online shopping experience. As a CRM Manager, you will lead the development and execution of data-driven CRM strategies to increase customer retention, loyalty, and lifetime value.Key Responsibilities:Develop and...

  • Client Relationship Manager

    4 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    Drive Customer Retention and Growth with Fella & JonesFella & Jones is partnering with a rapidly expanding women's D2C brand to redefine the online shopping experience. As a CRM Manager, you will lead the development and execution of data-driven CRM strategies to increase customer retention, loyalty, and lifetime value.Key Responsibilities:Develop and...

  • Client Relationship Manager

    6 days ago

    London, Greater London, United Kingdom Fella and Jones Full time

    CRM Manager – High-Growth WomenswearFella & Jones are partnering with a rapidly expanding women's D2C brand, revolutionizing the online shopping experience for fashion-conscious consumers.With a focus on customer-centricity, innovation, and premium products, this brand is committed to delivering exceptional value and unique experiences to its growing...

CRM and

3 months ago

London, Greater London, United Kingdom CV-Library Ltd Full time

Join Our Team at CV-Library

At CV-Library we have a clear vision - we aim to facilitate job seekers and businesses in connecting through a global platform to achieve success.

Our mission is simple yet impactful - we help individuals in finding jobs and advancing in their careers, while aiding businesses in discovering the talent they require to thrive.

In this key role, you will be instrumental in launching our client's CRM function, devising and executing strategies that enhance customer engagement, boost retention rates, and drive revenue growth.

  • Lead the development and execution of a comprehensive CRM strategy that prioritizes customer engagement and retention to facilitate successful job searches and ultimately, revenue growth.
  • Collaborate with various teams such as marketing, product, and IT to provide CRM solutions that align with business goals.
  • Develop customer journeys utilizing segmentation strategies for targeted and personalized CRM campaigns.
  • Ensure data definitions are accurate and consistent across stakeholders, fostering a unified approach between email and web data.
  • Establish clear metrics to measure and enhance the impact of CRM on revenue and other commercial objectives.
  • Utilize customer data effectively - leverage analytics and insights to maximize the potential of our customer data.
  • Utilize this information to drive data-centric marketing campaigns, refine customer experiences, and pinpoint new business prospects to enhance commercial performance.
  • Enhance CRM systems and technologies - play a pivotal role in the transition to a new CRM platform, defining requirements for top-tier CRM and utilizing the platform's capabilities to enrich customer experience, drive revenue growth, and optimize CRM operations.

Collaboration and Leadership:

Engage closely with Design, Product, Data, Insights, and Promotions teams to align CRM strategies with overarching business objectives.

Build, mentor, and lead a team of CRM specialists. Provide mentorship and direction to cultivate a cooperative and high-achieving team atmosphere.

Lead the CRM team in adopting a test-and-learn methodology, utilizing insights to steer campaign refinements and guide initiatives organization-wide.

Requirements:

  • 5+ years of CRM experience, with significant exposure in SaaS/B2B environments.
  • Demonstrated track record in formulating and executing CRM strategies that enhance customer engagement, retention, and revenue growth.
  • Strategic and highly analytical mindset with a solid technical foundation in CRM and marketing automation, along with a comprehensive understanding of user behaviors and data-driven decision-making.
  • Thorough knowledge of CRM systems and best practices.

We invite top talent to join our team, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, or disability status (visible or non-visible).