Specialist Nursing Administration Assistant

1 week ago

Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

Southampton Children's Hospital are looking to recruit an experienced, versatile and enthusiastic administrator to support their busy Clinical Specialist Nurse teams.

The role will provide administrative support to specialist nurses to deliver patient care across various specialities within the Children's Hospital including, but not exclusive to the Sickle Cell service, Haematology, Gastroenterology and Allergy.


Southampton Children's Hospital is part of University Hospital Southampton NHS Foundation Trust (UHS) and is one of the largest teaching trusts in the country.


Southampton Children's Hospital is a major centre for specialist paediatric services across the south of England providing acute specialist care to our local population as well as a wider geographical area that includes the Isle of Wight and Channel Islands.

It is the only Paediatric Trauma Unit outside of London and across the south of England.


For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below.

To understand the day-to-day responsibilities in more detail please read the full job description document attached.
What we can offer you


As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.


All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process.

UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.


Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London.

The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Your Responsibilities
What you'll do

  • You will be responsible for booking, rescheduling, and cancelling patient's outpatient appointments using the hospital patient administration system and liaising with families to advise of any changes to appointments.
  • You will communicate on behalf of the nursing team with families regarding their child by telephone and in writing and document these communications electronically
  • You will liaise with both internal and external stakeholders including GP surgeries and other hospital providers to locate test results and other information requested by the nursing team
  • You will undertake administration tasks commensurate to role as directed by the nursing team.
What we're looking for

  • Proven ability to prioritise and multitask whilst maintaining accuracy and an eye for detail
  • Articulate with excellent written and verbal communication skills
  • A polite, friendly, sympathetic, and diplomatic manner
  • A strong ethic of teamwork and reliability
Additional information

Interviews will be held on Thursday, 13 April 2023

Should you have any queries, please use the contact details below to get in touch.

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