Customer Service Advisor
2 weeks ago
Elevate Your Career as a Customer Service Advisor
Imagine being the maestro of customer happiness, the troubleshooter extraordinaire, and the ultimate voice of a leading brand.
This leading organisation are known for its commitment to quality, innovation, and customer satisfaction. They take pride in delivering top-notch products that serve the needs of their clients across the globe.
As they continue to grow, they are now looking for a dedicated and skilled Customer Service Advisor to join their team and contribute to the mission of providing exceptional customer experiences.
In return the company are offering up to 15% pension scheme, private medical care, health cash back plan and many more employee incentivesKEY RESPONSIBILTIES:
- Providing customer support
- Liaise with customers regarding deliveries
- Providing customers with pricing information
- Order processing
- Completing reports for Management
- Work to SLA's and KPI's
- Assist with maintaining customer accounts
- Control aged dept and following up on outstanding invoices
- Problem solving
- Raise Credit notes
REQUIRMENTS:
- GCSE in Mathematics, Science & English.
- 2 years' experience in sales or customer service role.
- Excellent communication skills.
- A Team player.
- Customer focused and passionate about providing excellent customer service.
- Confident in the use of MS Excel (essential)
JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you.
We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website.
JS Recruitment is committed to promoting equality of opportunity for all.Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Salary:
From £26,600.00 per year
Benefits:
- Health & wellbeing programme
- Private medical insurance
Schedule:
- Monday to Friday
Work Location:
In person
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