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Traincare Assistant

3 months ago


Crewe, Cheshire East, United Kingdom West Midlands Trains Full time

As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway.


We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees.

As part of this investment, we are looking to recruit Traincare Assistant / Mobile CET Operator, on a full-time, permanent basis at our Crewe depot.


What does the role involve?

  • Carry out cleaning duties such as litter picking, removing graffiti, removing unauthorised stickers, CET and replenishing toilets
  • Cleaning of biohazards and safe removal and correct disposal of sharps
  • Use of specialist cleaning chemicals and equipment
  • Complete cleaning audit sheets
  • Highlighting issues and problems to your supervisor/manager
  • Emptying ontrain bins and disposing of the rubbish safely
  • Remove full bin liners and reline on train bins when found full or nearly full.
  • Assisting train passengers with any questions they may have

What skills and experience do I need to do the job?

  • A willingness to learn and work to company set company standards
  • Flexibility your working week will include weekends and Bank Holidays
  • Being a great communicator both written and verbal communication
  • Happy to be training on how to handle biohazards and sharps
  • Being happy to work on and off trains and platforms at stations
  • Comfortable working alone on occasions, but also as part of a cleaning team at the station

What is the salary and benefits?

  • Salary of £21,504 increasing to £25,392 after successfully completing your probation period
  • Free travel on all our trains and those of other train companies within our parent group company for you, your partner and any dependent children
  • Final salary pension one of the best pension schemes available
  • 75% off all other train company travel tickets
  • Retail discounts
  • Career development opportunities


Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.