Service Delivery Leader

2 weeks ago


Crewe, United Kingdom DB Arriva Full time

Arriva Traincare have an exciting opportunity arise for a Service Delivery Leader based out of Arriva TrainCare's Crewe depot.

You’ll receive fantastic benefits including a competitive salary, pension, healthcare cover, life cover, Arriva Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme.

**Contract**: Permanent contract working an average of 40.5 hours per week on a 4 on 4 off basis. The hours available are 06:00 - 18:00

**What will this role of Service Delivery Leader entail?**

Reporting into the Depot Manager you will be responsible for leading, supporting and motivating team members within the maintenance teams to achieve set production targets. As well as assisting the depot manager in ensuring all areas of the business is kept up to date. Duties will include, although will not be limited to:

- Implementation and maintenance of safety systems, production efficiency and quality output at the Crewe depot
- Drive a positive safety culture and ensure safety KPI’s and targets are met / delivered.
- Management of the Exam Teams and Light Maintenance Activities on Depot
- Carry out accident and incident investigations
- Maintain compliance with all company policies and procedures

**What will I need to be considered for this Service Delivery Leader role?**
- NVQ Level 3 certificate in Engineering - Rail Traction & Rolling Stock preferred
- Good standard of education, minimum apprentice trained CI Fitter / Electrician
- Full understanding of depot operations and rail vehicle maintenance both electrical and mechanical
- Good understanding of railway reporting systems i.e. Equinox, SAP, Maximo, Ravers 2 and Nexala
- Ability to interpret engineering drawings
- Experience of lean production techniques

**More about us**:
Arriva TrainCare is part of Arriva, which is part of the Deutsche Bahn group, one of the largest transport services organisations in Europe, employing over 40,000 people and delivering more than 1.2 billion passenger journeys across 13 European countries every year. You’ll be part of a professional team with these core behaviours at heart;
- **
We care passionately**:

- ** We do the right thing**:

- ** We make the difference**

We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

**_

**Benefits**:

- A healthier and cheaper way to commute with a tax efficient way to fund buying a bike.
- Enjoy discounts with major retailers through Arriva's employee benefits portal, The Village.
- A 24 hour helpline to support you through the challenges that life sometimes throws at you.



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