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Customer Services Advisor

3 months ago

Woking, Surrey, United Kingdom Recruitment Genius Full time
This is an opportunity to join a growing eCommerce healthcare company focused on sleep and respiratory health. They are a small, friendly team that work together to make a difference to people's lives. They have outstanding reviews on Trustpilot becausethey excel on providing the very best care and advice.
The company is looking for a Customer Service Advisor to join their friendly, helpful, and supportive team.
This is a full-time role, Monday to Friday. Working hours are 8:30am-5pm. This will be a hybrid working role, with typically three office days and two remote working days per week.

Responsibilities:

  • Authorising and processing returns and refunds
  • Communicating with suppliers and partners
  • Following up enquiries

Essential skills:

  • Excellent written and verbal communication skills
  • Selfmotivated, team player
  • Attention to detail
  • Cando, positive attitude
  • Excellent computer literacy
Company benefits include a SimplyHealth cash plan, exclusive discounts with numerous retailers and services, and a company pension.
Your regular place of work will be in the company's head office in Woking. You may have the option for occasional remote working. Full training and a company laptop, headset and other required equipment will be provided.
Their newly refurbished office in Woking is a 15-minute walk from the train station and town centre. Free car parking is provided.