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Administrator/Certification Officer

3 months ago

Southampton, Southampton, United Kingdom Brook Street Full time

We are looking for a detail-oriented, well-organised Certification Officer to join our client's team. This position is a fantastic opportunity for individuals interested in kickstarting their career in the Civil Service.

  • Review physical and digital documents provided by seafarers to assess their eligibility against regulatory criteria
  • Process applications within agreed Service Levels and request further information when necessary
  • Issue Certificates of Competency to qualified seafarers
  • Respond to certification enquiries via phone and email
  • Support administrative tasks and customer service initiatives

About the Role:

  • You don't need prior maritime experience as full training will be provided

About you:

  • Highly motivated, positive, and enthusiastic individual
  • IT skills with proficiency in Microsoft Outlook and Excel
  • Strong organisational and time management skills
  • Effective written and verbal communication skills

PAY RATE: £12.36/hour

Hours: Monday to Friday, 37 hours/week
Contract: Temporary until further notice
Location: Southampton, Hampshire

What sets us apart:
At Brook Street, we value and support military personnel and individuals with disabilities. We are committed to offering equal opportunities and guarantee interviews to qualified candidates from these backgrounds, who meet all essential criteria for the role. If you fall under these categories, we encourage you to register your interest on our website and specify the role you are interested in. We are dedicated to connecting with you and ensuring fair consideration.