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Parts Advisor

3 months ago

Sheffield, Sheffield, United Kingdom Stoneacre Full time

Parts Advisor - Experience required

Job description
We have a fantastic new opportunity for a Parts Advisor.

Reports to:
Parts Manager

Key Responsibilities:

  • Receive, record and bin parts and consumables from suppliers ensuring accuracy of stock deliveries against agreed orders
- identify, locate, invoice and issue parts and consumables to customers and other departments using the dealership computer system

  • Supply accurate and detailed parts quotations to internal departments, retail and trade customers
  • Administer parts invoices ensuring invoiced items are accountable
  • Establish customer needs for required parts, communicating relevant promotions and offers to customers when appropriate
  • Manage and control all parts administration requirement
  • Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures
  • Maintain product knowledge on the full product range
  • Maintain relevant systems ensuring accuracy at all times

Key Competencies:

  • Communication
  • Customer Focus
  • Analytical Ability
  • Relationship Building
  • Brand Alignment
  • Experience:1 year
Has worked within a sourcing / supplying parts role. Willing to attend manufacture training. Competent at using ICT, Maths & English.

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking
  • Store discount
  • Wellness programme
  • Bonus scheme