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Liaison Officer

4 months ago

London, Greater London, United Kingdom Clarion Housing Group Full time £34,435 - £42,556
Contract Type:
  • Fixed Term Contract / Secondment ending 30th September 2024
We're on the lookout for a Resident Liaison Officer to join our South London Housing team on a fixed term basis.
  • You'll play a crucial role in delivering enhanced responsive services to our customers, working on a range of projects from start to finish, and assisting customers, especially those in vulnerable situations.
  • Tasks may include customer sign-ups and needs assessments, supporting property handovers during Regeneration projects, resolving complaints, and assisting residents while services are being reinstated in a building.
  • This role offers the flexibility of remote work, with occasional in-person meetings at our offices or residents' homes as needed.
As part of a dedicated team led by the Assistant Head of Housing, you'll be valued for keeping our customers at the forefront of everything we do.
  • Competitive salaries regularly reviewed against industry standards
  • Initial 25 days of annual leave (plus bank holidays), increasing to 30 days after three years
  • Customizable benefits package including healthcare, dental insurance, restaurant card, cycle to work scheme, and 1% of your salary for approved benefits
  • Employer-matched pension contributions up to 7.5% of your salary, with generous life insurance
  • Flexible working arrangements for most employees
  • Company Bonus Scheme
  • Eye care vouchers
  • Holiday trading system for buying and selling leave
  • Free counseling and legal advice service for you and your family
Our dedication to equality and diversity means we support a healthy work-life balance with options like part-time roles, job sharing, enhanced parental leave, and compassionate leave.Closing Date:Thursday 30th May 2024 at midnightThis position is a blend of remote and office work, with the main office situated in Morden. Candidates will be required to be in the office at minimum two days per week.Applicants must be willing to commute within the South London area as needed.About Our Company
Clarion Housing Group stands as the largest social housing provider in the nation, offering over 350,000 individuals across the UK a place to call home.
  • Our primary goal is to offer affordable housing to those in need, with our development branch (Latimer) constructing thousands of new homes yearly.
  • We understand the significance of a safe living environment in enabling individuals to lead fulfilling lives. Being a responsible landlord means making a positive impact on our residents and communities.
  • Through our charitable foundation, Clarion Futures, we collaborate with charities, social enterprises, and other entities to deliver employment support, apprenticeship opportunities, financial guidance, and digital literacy training to our residents.

Diversity and Inclusion
We promote and value diversity through various programs and support our team members via several staff networks.We are dedicated to cultivating a diverse workforce and fostering an inclusive environment at Clarion.