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Resident Liaison Officer

2 months ago


London, Greater London, United Kingdom Velocity Recruitment Full time

Velocity Recruitment is seeking a skilled Resident Liaison Officer to join our client's team. As a key member of the social housing refurbishment team, you will be responsible for building customer confidence and explaining all aspects of improvement work to tenants. Your duties will include making initial contact with tenants, identifying their needs, and communicating with them throughout the works programme. You will also be the link between the tenant and Site/Project Manager, ensuring a smooth and efficient process. Previous experience as a Resident Liaison Officer or Tenant Liaison Officer is essential. Our client is a leading provider of social housing refurbishment schemes, with a strong focus on staff retention and training. They offer outstanding opportunities for career progression and a full order book. A full driving licence is required for this role. If you have a passion for customer service and a background in social housing, we encourage you to apply for this exciting opportunity.