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Service Centre Assistant

3 months ago

Carlisle, Cumbria, United Kingdom Rail Gourmet Full time

Job description



PURPOSE:
Provide a professional, friendly and reliable on-board catering service ensuring that the optimum sales and service is delivered in a professional and safe manner


We have a really exciting opportunity for passionate, customer focused people to join Rail Gourmet on the Transpennine contract as a Store assistant based in Carlisle.


What are we looking for?


You will be hard working and always happy to provide an amazing service with a smile You'll also be polite, responsible and very resilient.

You will be very smart in your appearance, be friendly and approachable and always looking to help our customers.


Your personality plays a massive part in the level of service you provide, we want our customers to love and remember their experience on board Transpennine trains and the catering that has been provided to them.

So if you are passionate, professional and want to make a difference to someone's day, we want to hear from you

Then being a customer service assistant may be the ideal job for you.

RG UK are currently recruiting for Service Centre Assistant to work out of Carlisle Train Station the role involves receiving goods from suppliers, picking, packing and delivering supplies to the TPE Trains and maintaining food and equipment safety.


You need to be physically fit with previous experience within a food distribution or stores environment would be an advantage although a positive 'can-do' attitude and the ability to work on own initiative and unsupervised are equally important.

Full training will be provided.


The role is shift work based on a rota to provide customer service throughout the whole day including weekend work.

So you will need to be flexible and reliable in order to work the shifts.

So what's in it for you?
You will be entitled to free leisure and residential train travel on TPE trains after a 12 month qualifying period

You will receive a 25-75% discount card on Select Service Partner outlets after a 6 month qualifying period


You will receive a full induction to the company and receive Individual training and coaching support from our peer trainers and On Board managers.


Job Types:
Full-time, Permanent

Salary:
£10.90 per hour

Benefits:

  • Company pension
  • Discounted or free food
  • Free or subsidised travel
work pattern: 5 out of 7 days (incl. weekends & bank holidays)

we require applicant to be flexible to work various shifts based in Carlisle between 4:30 am - 11pm

Salary:
£10.90 per hour

Benefits:

  • Employee discount
  • Flexitime
  • Store discount

Schedule:

  • Day shift
  • Flexitime
  • Weekend availability

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Carlisle: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you able to commute daily to Carlisle Rail Station?

Experience:

  • Hospitality: 1 year (preferred)

Work Location:
In person