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Administrative Assistant

3 months ago

Huddersfield, Kirklees, United Kingdom The Waterloo Practice Full time
The Waterloo Practice is located in the HD5 area of Huddersfield.

We have six approachable and supportive GP partners, an Advanced Nurse Practitioner, a full team of Practice Nurses and Healthcare Assistants and management, reception and admin team who deliver first class care for approximately 9,700 patients locally.


We are able to offer pleasant purpose built working premises, friendly and supportive team colleagues, opportunities to develop skills and an NHS pension.

We are a supportive and forward thinking Practice, valuing the contribution employees make to achieve a safe, effective and responsive service.

We are looking for an enthusiastic team player who is likely to have some knowledge of the medical environment, will be computer literate, well organised and capable of paying attention to detail.

-
JOB DESCRIPTION - _
ADMINISTRATIVE ASSISTANT
SPECIALITY SECRETARYACCOUNTABLE TO - The Partners

RESPONSIBLE TO -The Practice Manager and The Deputy Practice Manager

HOURS OF THE POST - 30 hours per week

**JOB SUMMARY:
- **To provide a high quality comprehensive information and administrative support service to the practice. The Administrative Assistant will process, summarise and organise patient correspondence and records both paper and electronic to provide an organised medical record which supports best clinical practice. The Clinical Coder will work as a member of the administrative team.

MAIN DUTIES
Administrative Assistants may be involved in some or all of the following areas of responsibility:

Support the Practice in the inputting of appropriate clinical and administrative practice data, accurately and timely onto a computerised system.

Summarise significant episodes in the patient medical record constructing an accurate, duplicate, computerised medical record.

Prune Lloyd George or alternative medical records in line with practice recommended guidelines.

Support the provision of necessary information to meet the requirements of Clinical Governance within the Practice.


Support the practice recall systems for the National and Local QOF, National and Local Enhanced Service provision, screening services and immunisation programmes.

Support the practice in providing specially commissioned services to assist the development of the practice.

Support the practice in the referral process, providing secretarial skills when appropriate.

Provide support in other areas of the organisation as necessary and in line with skill levels.


Identify ways to continually improve the quality of data held within the Practice with regard to accuracy, completeness and timeliness.

Use and maintain equipment and modern technologies as available.


Provide support in the co-ordination of Practice audit activity with regard to National Service Frameworks, local audit activity and Practice based audit.

Follow the national guidance with regard to patient confidentiality.

Support the Practice in providing NHS England with statutory information/data.

Attend appropriate training sessions and meetings.

Undertake any other tasks as may be appropriate as deemed by the Partners or Practice Manager.

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is c