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French Customer Service Executive

3 months ago

Rugby, Warwickshire, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

French Speaking Customer Account Administrator, Rugby

Salary £25,000 per annum
Hours of work pm Monday - Thursday, pm Friday

Hybrid working after 6 months - 1-2 days per week

Reporting to the Project Administration Manager, providing a high standard of administration support

General Account Administration, working to KPI's

Order entry - fast paced sales orders and project managed store orders working to tight deadlines

Quote generation and chasing for conversion to increase the company's market share

Liaising with Internal departments, to facilitate a smooth process from quote through to post shipment after sales care

Dealing with warranty claims for both buyouts and fab to ensure a quick resolution for the customer

Produce customs documentation and liaise with customers, freight forwarder and shipping team

Support the AR function of allocated accounts to ensure that overdues are kept to a minimum

Skills required:

Strong Administration skills, customer focused

Good MS Office - Word & Excel

Team player

Preference given to those from a manufacturing environment