IT Helpdesk Apprentice

2 weeks ago


Glasgow, Glasgow City, United Kingdom QA Ltd Full time
Euro Systems are one of the UK's leading independent IT providers. We are based in Glasgow with offices across the UK. We pride ourselves on providing IT support and telecommunication solutions that are first-class and cost-effective for our client

We are now looking for a passionate IT Helpdesk apprentice to join their supportive IT team.

As the apprentice, you will be overseeing duties such as logging tickets, troubleshooting issues, and providing support to clients while gaining first-class mentoringand support from industry professionals.


Key Responsibilities:

  • Configuring a range of internal software and hardware for the enduser
  • Being part of the help desk support team
  • Problemsolving
  • Troubleshooting
  • Providing the utmost support and solutions to clients

Required Skills:

  • Passionate personality
  • Excellent communication skills verbal and written
  • Techsavvy
  • Outgoing attitude
  • Willingness to learn
  • Team Player

Career Progression

  • Previous Apprentices have gone on to become fulltime members of the Helpdesk team at Euro Systems continuing their career development.

Additional Information:

  • Monday
  • Friday 9am to 5pm
- £15000 per annum

  • 22 Days holiday + bank holidays
  • Training bonus
  • Pension Scheme

Important Information:

"QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."

  • Glasgow, Glasgow City, United Kingdom QA Apprenticeships Full time

    Employer description:Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Their in-depth understanding of their clients and commitment to providing exceptional standards of service have seen them become a trusted adviser to local and global corporates, financial institutions and governments...

  • Technical Consultant

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Auxilium IT Full time

    Position Type: Full-time, with Remote Work Options About Auxilium IT Consultancy: Auxilium IT Consultancy is a leading provider of IT solutions, specialising in delivering innovative and reliable services to our diverse client base. Committed to excellence, we strive to empower businesses through cutting-edge technologies and strategic IT consulting. ...


  • Glasgow, Glasgow City, United Kingdom City Facilities Management Holdings Ltd Full time

    Retail Maintenance Technician - Electrical Bias Salary £35,871.81 Location Glasgow Shift Pattern Days Hours per day This is a Permanent, vacancy that will close in 12 days at 23:59 BST. The Vacancy JOB PURPOSE o To maintain and repair a range of electrical, mechanical plant and equipment in retail outlets including all building services as...


  • Glasgow, United Kingdom University of Strathclyde Full time

    **Salary range**: £29,619 - £33,314 **FTE**: 1.0 (35 hours per week) **Term**: Open **Closing date**:8 January 2023 Working within the HR Directorate, you will supervise the HR Helpdesk Team to provide a consistent and agile approach to delivering HR administration for all core HR processes and ensure the smooth running of the HR Directorate office on...

  • Plumbing Apprentice

    4 weeks ago


    Glasgow, United Kingdom Edinburgh Leisure Full time

    Conditions of Service.pdf Essential Behaviour Standard.pdf Plumbing Apprentice JD.pdf Ready to dive into the world of plumbing and continue learning along the way? We’ve got a great opportunity for you to become a Plumbing Apprentice. Join our team to gain practical experience in plumbing maintenance, and we'll cover the costs for your Plumbing Modern...


  • Glasgow, United Kingdom Edinburgh Leisure Full time

    Essentials Behaviour Standard.pdf Conditions of Service.pdf Electrical Maintenance Apprentice JD.pdf Want to kickstart your career in electrical maintenance and keep learning? We’ve got a great opportunity for you! Become an Electrical Maintenance Apprentice with us - you'll get hands-on experience as an Electrician, and we'll pay you to go to college...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    **Employer description**: Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Their in-depth understanding of their clients and commitment to providing exceptional standards of service have seen them become a trusted adviser to local and global corporates, financial institutions and...


  • Glasgow, United Kingdom QA Ltd Full time

    Revo-IT are a well-established computer support and IT services company based in Glasgow. They specialise in creating bespoke computer networks to fit individual business requirements and stand as the premier provider of IT helpdesk services and comprehensive support solutions. They are now on the look-out for a new Technical Support Apprentice to join...


  • Glasgow, United Kingdom Mitie Full time

    **Job objectives and responsibilities** **To complete all Apprentice course work within the timelines set** **To attend and actively participate in all apprentice review meetings** **To provide general helpdesk and administration support as required by the contract** **Main duties** **To learn all aspects of the Service Desk Coordinator role** **Taking...


  • Glasgow, United Kingdom Mitie Full time

    **Job objectives and responsibilities** **To complete all Apprentice course work within the timelines set** **To attend and actively participate in all apprentice review meetings** **To provide general helpdesk and administration support as required by the contract** **Main duties** **To learn all aspects of the Service Desk Coordinator role** **Taking...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    **Job Summary** A family run waste management company based in Cumbernauld who are committed to tackling the events of climate change and were the first recycling firm in Scotland to turn rubbish into fuel. With over 40 years’ experience their services include skip hire, bin hire, tipper hire, renewables and civil engineering. They are a sustainable...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    Looking to kick start your career into the world of IT? With over three hundred and fifty great reviews on Trust Pilot, Aerial Services Scotland specialize in aerial and satellite communication. They are looking for a driven and confident IT assistant to work alongside their IT manager. This is a fantastic opportunity to take your first step in the IT...


  • Glasgow, United Kingdom Arnold Clark Full time

    About the role We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also...


  • Glasgow, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also receive**: - A...


  • Glasgow, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also receive**: - A...


  • Glasgow, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also receive**: - A...


  • Glasgow, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also receive**: - A...


  • Glasgow, United Kingdom QA Limited Full time

    Certum Limited are looking for an apprentice to join their rapidly expanding team. They are a Managed Service Provider based in Glasgow, providing IT support to a wide range of different customers throughout different vertical markets within Scotland and the UK. They mainly work with the Microsoft stack. This is a great opportunity to join an IT Support...


  • Glasgow, United Kingdom QA Ltd Full time

    Certum Limited are looking for an apprentice to join their rapidly expanding team. They are a Managed Service Provider based in Glasgow, providing IT support to a wide range of different customers throughout different vertical markets within Scotland and the UK. They mainly work with the Microsoft stack. This is a great opportunity to join an IT Support...

  • Finance Assistant

    4 weeks ago


    Glasgow, United Kingdom Scottish Enterprise Full time

    **Team**:Accounts Payable **Location**:Glasgow (Atrium Court) with options to work from home **Salary**:£26,075 **Hours**:Full-time (35 hours per week) **Status**:Permanent **Closing date**:19 June 2024 **Job ref no**:R00532 **Be part of building Scotland's future**: Scottish Enterprise is Scotland’s main economic development agency, supporting Scottish...


  • Glasgow, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all while gaining invaluable hands-on experience, enhancing our customers journey. Working in the aftersales department,...

  • QA Apprenticeship

    4 weeks ago


    Glasgow, United Kingdom QA Apprenticeships Full time

    The best jobs and highest salaries aren’t just for university goers anymore. Amazon, NatWest, Met Office, Atos, Mitsubishiwhat better chance could you get to start your career with the biggest-name brands out there? If you’re curious about the **Cloud**, interested in **apps**, love all about **social media**, have an affinity for **AI** or a soft spot...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    Are you interested in creative design? Would you like to work with big brands and household names? If so, this apprenticeship opening in the design industry is your chance to shine. **Employer description**: Our client specialises in creative branding solutions for clients like John Lewis, Lidl and the NHS. They are growing fast and are looking for an...