Business Change Manager

1 week ago

London, Greater London, United Kingdom ECOM Agroindustrial Corp. Ltd. Full time

ECOM is a world-leading soft commodity services group specialising in coffee, cocoa, and cotton. We employ more than a thousand agronomists and field staff worldwide, running innovative on-the-ground operations and sustainability programmes to help our customers and farming communities. Our global presence, unparalleled experience, and strong, trusted relationships allow us to create a valuable and profitable environment for our suppliers, customers, shareholders, and employees

Summary

Connect One ECOM is a global transformation project that is bringing together everything the Group does from a tech and data point of view. We will be delivering Connect OneECOM projects effectively and professionally (First Mile – traceability, CTRM, ERP, MS365, key processes and ways of working), to bring business benefits to our stakeholders across ECOM through the enhanced use of technology, analytics, reporting and improved business processes.

The BCM will work within a matrix management system with colleagues assigned to one or more projects, working in project delivery teams led by Project or Programme Managers for project work.

The Role

The role of the Business Change Manager is to deliver assigned projects within the Connect One ECOM programme to ensure that the impact of change initiatives across the projects are understood by all stakeholders, and that those impacted by the change are supported and prepared to adopt new ways of working.

They will ensure that changes to business processes, systems, technology are identified, mitigated and that future benefits and project progress is communicated and that changes to technology, ways of working, processes and governance are embedded and sustained in order to deliver the desired business outcomes.

At a project level, the Project Lead and/or Product Owner will direct them. Working within a set Change Management framework/methodology, key duties include:

  • Conducting an as-is (assessment of current processes/ways of working/governance/technology), to be (identification of future processes/ways of working/technology needs) and gap analysis.
  • Identifying what changes in processes, procedures and practices are needed to achieve the change and deliver the planned benefits
  • Identifying and preparation of risk mitigation tactics
  • Identification and management of anticipated resistance to change
  • Development and delivery of actions for change management levers: assessment of as-is/to be, gap analysis, change management strategy per country, communications plan, sponsor/stakeholder roadmap, training plan, anchoring plan.
  • Define, measure and report success metrics and monitor change processes
  • Create/manage communications across the project, for the product/project owner, in line with the agreed communication plan, ensuring consistent and clear messages that maximise engagement and ownership in individual businesses.
  • Design and deliver (in conjunction with external providers, technology and local business owners/change champions) user and super-user training
  • Design and deliver change adoption program in country (change champions, local symbols/communications)
  • Manage feedback loop of user experience in testing/training/deployment and anchoring to ensure the voice of the customer/our colleagues in heard, concerns addressed and milestones/improvement recognised.

Skills & Experience:

  • 3-5 years change management experience delivering technology change with proven understanding of processes involved in introducing technology-related business changes to the business.
  • Change management qualifications (Prosci/Agile/ADKAR/ACCMP/CCMP)
  • Experience of working within a similar multi entity/global environment with developing countries – soft commodities would be an advantage but not essential.
  • Experience using proven change methodology, reporting and change frameworks
  • Advanced PowerPoint and presentation skills
  • Excellent written and verbal communication skills; able to communicate with technical staff as well as business users and stakeholders at all levels
  • Knowledge and experience of communications planning and delivery to support change initiatives, and able to clearly articulate messages to a wide variety of audiences
  • Proven negotiation skills and interpersonal fluency, able to establish and maintain strong relationships and relate confidently to users at all levels
  • Previous experience in working effectively as part of a matrix, globally distributed team
  • Ability/willingness/passion to travel to origin countries (Mexico, Vietnam, India, Nigeria) where projects will be delivered

Desirable Skills:

  • Experience with either CTRM, Traceability (CSR) or ERP global deployments.
  • Proven ability to manage, plan and take responsibility for a range of tasks involving interaction with, and the co-operation of, business and IT people
  • Risk management skills
  • Spanish or/and French speaking

  • Business Change Manager

    1 week ago

    London, Greater London, United Kingdom Yolk Recruitment Ltd Full time

    Business Change ManagerThe OpportunityYolk Recruitment Public Sector & Not-for-Profit team is partnered with Uk's largest savings organisations in the UK. The Business Change Manager role is a Fixed Term contract for 23 months with a possibility of an extension. Operating on a hybrid basis 40%a month with flexibility on the days you WFH. This is public...

  • Business Change Manager

    1 week ago

    London, Greater London, United Kingdom Searchability Full time

    PERMANENT BUSINESS CHANGE MANAGER - SC/DV CLEAREDNEW PERMANENT OPPORTUNITY AVAILABLE FOR A BUSINESS CHANGE MANAGER IN LONDON WITH SC/DV CLEARANCE Permanent opportunity for a Business Change Manager in London Must?have SC/DV?clearance to start Experience working with UK Government/ Public Sector Up to £75,000 + benefits Londonbased in an easily accessible...

  • Business Change Manager

    1 week ago

    London, Greater London, United Kingdom Richard James Recruitment Specialists Ltd Full time

    Our Client is a world leading Commodity Trading firm who are in the process of a global transformation project that is bringing together everything the Group does from a tech and data point of view. This will bring business benefits to stakeholders across the business through the enhanced use of technology, analytics, reporting and improved business...

  • Business Change Manager

    1 week ago

    London, Greater London, United Kingdom Informa Full time

    We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets. Our company is going through an exciting period of change where we are developing exciting new...

  • Business Change Manager

    1 week ago

    London, Greater London, United Kingdom Capita Full time

    The Change Manager will oversee the implementation, integration and effectiveness of change management processes, and ensure compliance with the change management process, usually directly aligned to a specific customer Help strengthen our Team as a Change Manager. This is a client facing role onsite 2-3 days a week in Colindale, London. Liaising with...

  • Business Change Manager

    2 months ago

    London, Greater London, United Kingdom La Fosse Full time

    Job Benefits:Excellent Benefits Role: Business Change Manager.Location: London ~ Occasional Travel.FTC Length: 12 Months.Role: We are currently partnered with a large not for profit organisation who are looking for a Business Change Manager to join the team on an initial 12 month FTC. The organisation are embarking on a large transformation for a complete...

  • Business Change Manager

    1 week ago

    London, Greater London, United Kingdom News UK Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description This role is within the News UK Finance team. It is a hybrid working model with your home base being either our London Head Office or our Peterborough Office with travel between the two. There will also be occasional visits to our Newsprinter...

  • Business Change

    1 week ago

    London, Greater London, United Kingdom Sanderson Recruitment Plc Full time

    Our client requires an experienced DV Cleared Business Change Lead to provide leadership to the implementation of specific work packages. Typical experience will include change Implementation planning & management support, organisation design & Implementation support, stakeholder management with some strategic focus.Tasks: support the develop of Business...

  • Change Analyst

    1 week ago

    London, Greater London, United Kingdom Northampton Business Directory Full time £35,510 - £48,626

    Hybrid / Flexible base location London: £35,510 to £48,626 per annum National: £32,709 to £44,975 per annum 36 hours per week - flexible options considered Permanent Do you have experience of change management processes? Are you a good communicator, able to manage relationships with various audiences? If so, then this could be an excellent...

  • Business Change Manager

    1 month ago

    London, Greater London, United Kingdom TPP Recruitment Full time

    Join an Organisation Making a Positive Impact Would you like to work for an organisation dedicated to enhancing the lives of its members? We are delighted to partner with a distinguished trade union representing over 500,000 healthcare professionals. Currently, we are seeking a dynamic and experienced Business Change Manager to lead the development and...

  • Business Change Manager

    4 weeks ago

    London, Greater London, United Kingdom TPP Recruitment Full time

    Join an Organisation Making a Positive Impact Would you like to work for an organisation dedicated to enhancing the lives of its members? We are delighted to partner with a distinguished trade union representing over 500,000 healthcare professionals. Currently, we are seeking a dynamic and experienced Business Change Manager to lead the development and...

  • Business Change

    1 week ago

    London, Greater London, United Kingdom Financial Conduct Authority Full time

    Role: Senior Associate - Business AnalystTeam and the department:Our Change Directorate is at the forefront of our ambition to transform the FCA into a data-led regulator, and our work enables the FCA to effectively regulate some of the UK's most complex financial markets.Within the Change Directorate, our Departmental Change Teams (DCT) work closely with...

  • Business Change Programme Manager

    1 week ago

    London, Greater London, United Kingdom Computacenter Full time

    Business Change Programme ManagerAbout the Job: This position is for a Business Change Programme Manager at a high-performing function within GIS driving business change across the Global Computacenter Organisation to support strategic goals.What You'll Do:Define design and lead large-scale strategic Business Change Programmes within the Industrialisation...

  • Business Change Programme Manager

    1 week ago

    London, Greater London, United Kingdom Computacenter AG & Co. oHG Full time

    Select how often (in days) to receive an alert: Business Change Programme Manager Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading | Job-ID: 208684 | Contract type: Standard | Business Unit: Project Management Business Change Programme Manager Life on the team The Business Change...

  • Business Change Manager

    1 week ago

    London, Greater London, United Kingdom Global Tech Collective Ltd Full time

    Change sucks. I've just spent 4 hours setting up a new laptop. I liked my old laptop. I knew exactly what it could do. I knew where everything was saved. Knew that 20% battery remaining actually meant 7 minutes till it died. I even knew that I had to hit the space bar that little bit harder to get it to work. I do not like my new laptop. It's quicker than my...

  • Senior Business Change Manager

    1 week ago

    London, Greater London, United Kingdom Capita Full time

    We are seeking an experienced individual to join us as a Senior Business Change Manager, responsible for leading and managing the successful delivery of business change initiatives across the organisation, developing and implementing change management strategies, ensuring that all stakeholders are engaged and that the change is successfully implemented.This...

  • Organisation Change Business Manager

    1 day ago

    London, Greater London, United Kingdom FirstGroup Full time

    Who are we?South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Join our team and help us continue to improve quality of life, by bringing...

  • Business Change Director

    1 week ago

    London, Greater London, United Kingdom The Crown Estate Full time

    Advert Close Date: 21st June2024 This is 2 year Fixed Term Contract Purpose of role: As the Business Change Director, you will play a significant role in The Crown Estate's transformation journey by developing and embedding a framework, standard and methodology for effective business change. You will take a lead role in upskilling key stakeholders...

  • Business Change Manager FTC

    1 week ago

    London, Greater London, United Kingdom ALSTOM Gruppe Full time

    Press Tab to Move to Skip to Content Link SAP GSI Change Manager (contract until 31st of March 2025 ) Fixed Term (until 31st of March 2025) At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our...

  • Business Change Lead

    1 week ago

    London, Greater London, United Kingdom Reed Full time £54,460

    Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals. We require a Business Change Lead to cover an existing workload within Metropolitan Police , based in Kilburn Police Station (Hybrid working). This role offers a competitive salary of £54,460 per annum. ...