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Business Change Manager
1 week ago
Help strengthen our Team as a Change Manager. This is a client facing role onsite 2-3 days a week in Colindale, London.
Liaising with Management at all levels in the organisation. Be responsible for the Change Management process for the customer aligned account
Support the implementation and improvement of the client policies, processes, and procedures under the direction of the Head of Change Management
Monitor compliance and ensure the processes and procedures are being adhered to Support ISO compliance procedures and audit activities annually.
Support Project teams to ensure Change management procedures are incorporated into their plans for new solutions and servicesProven experience of working in Service Delivery / Service Management within a large outsourced environment spanning multiple geographies and business units.
Excellent knowledge of all ITIL Change Management and service support processes.Track record in the delivery of Change Management
About Capita Technology and Software Solutions (TSS)
Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients.
We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way.
We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery.
TSS brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients.
Opportunity to progress your career in change assurance managementThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens.
We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens.
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