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Operations Manager

3 months ago

Prenton, Wirral, United Kingdom Adele Carr Recruitment Full time

Excellent opportunity for an Operations Manager to join a well-established and thriving business who are Market leaders in their field.

Working in a small and loyal team the role of the Operations Manager is to oversee the day - day running of the business.

Monday - Friday
8am - 5pm
Friendly, family feel business
The Operations Manager will report directly to the MD, responsibilities will include the following:

  • Managing staff both on and off-site
  • Overseeing customer service including resolving customer complaints
  • Ensuring all staff work within compliance and regulations
  • Develop and implement operational policies and procedures and manage the ISO system
  • Coordinate and schedule work with customers
  • Monitor budgets and financial performance
Ideally the Operations Manager will have the following skills and expertise:

  • Previous Operational management experience
  • Ideally experienced within Automotive/Engineering sector
  • Excellent communications skills
  • Ability to process problem and devise suitable resolutions
  • Excellent customer care skills
  • Enjoys working with people as a team
  • Good IT skills, ability to use and pick up new systems easily
  • Experience in managing ISO systems
  • Full Driving license is essential.