Customer Service Apprenticeship

5 months ago


Prenton, United Kingdom Renault Group Full time

_This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._

This role is based at Renault Retail Group in Wirrall.

A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers.

A large part of your role would be dealing with customers, scheduling vehicle service work & taking payments.

A Service Advisor will handle all administrative and customer relations aspects of service department operations.

Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:

- Interpreting customer concerns and comments and liaising with technicians
- Booking/scheduling vehicle services
- Liaising with customers about any additional work required
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Tracking the vehicle through the workshop

Upon successful completion of the apprenticeship you will achieve the Customer Service Specialist Level 3.

Pay: £6.40 per hour

Expected hours: 37.5 per week

Work Location: In person



  • Prenton, United Kingdom Renault Group Full time

    _This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._ This role is based at Renault Retail Group in Wirrall. A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers. A large part of your role would be dealing with...


  • Prenton, United Kingdom Morson Talent Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Morson Talent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional...


  • Prenton, United Kingdom Morson Talent Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Morson Talent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional...


  • Prenton, Wirral, United Kingdom Morson Talent Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Morson Talent. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Prenton, Wirral, United Kingdom Morson Talent Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Morson Talent. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Prenton, Wirral, United Kingdom Morson Talent Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Morson Talent. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Job Purpose: To provide timely and effective support to customers through various...


  • Prenton, Wirral, United Kingdom Morson Talent Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Morson Talent. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Job Purpose: To provide timely and effective support to customers through various...


  • Prenton, Wirral, United Kingdom Morson Talent Full time

    Customer Service Representative OpportunityOur client Scottish Power is currently seeking a Customer Service Representative to join their team in Prenton, Birkenhead.This is a contract role initially until the end of the year, with the possibility of extension.The successful candidate will work in a full-time office-based environment.Job Purpose:As a key...


  • Prenton, Wirral, United Kingdom Morson Talent Full time

    Customer Service Representative OpportunityOur client Scottish Power is currently seeking a Customer Service Representative to join their team in Prenton, Birkenhead.This is a contract role initially until the end of the year, with the possibility of extension.The successful candidate will work in a full-time office-based environment.Job Purpose:As a key...


  • Prenton, United Kingdom CV-Library Full time

    Our client Scottish Power is currently recruiting for Customer Service Representatives based in Prenton, Birkenhead. This will be a contract role initially until the end of the year but likely to be extended. This will also be a full time office based role. Job Purpose Statement Working as part of a team, dealing with multiple communication channels, to...


  • Prenton, United Kingdom Morson Talent Full time

    Our client Scottish Power is currently recruiting for Customer Service Representatives based in Prenton, Birkenhead.This will be a contract role initially until the end of the year but likely to be extended.This will also be a full time office based role.Job Purpose Statement Working as part of a team, dealing with multiple communication channels, to update...


  • Prenton, Wirral, United Kingdom Morson Talent Full time

    Job Title: Customer Service RepresentativeOur client Scottish Power is currently recruiting for Customer Service Representatives based in Prenton, Birkenhead.This will be a contract role initially until the end of the year but likely to be extended.This will also be a full-time office-based role.Job Purpose Statement:Working as part of a team, dealing with...


  • Prenton, Wirral, United Kingdom Morson Talent Full time

    Job Title: Customer Service RepresentativeOur client Scottish Power is currently recruiting for Customer Service Representatives based in Prenton, Birkenhead.This will be a contract role initially until the end of the year but likely to be extended.This will also be a full-time office-based role.Job Purpose Statement:Working as part of a team, dealing with...


  • Prenton, United Kingdom Morson Talent Full time

    Our client Scottish Power is currently recruiting for Customer Service Representatives based in Prenton, Birkenhead. This will be a contract role initially until the end of the year but likely to be extended.This will also be a full time office based role. Job Purpose Statement Working as part of a team, dealing with multiple communication channels, to...


  • Prenton, United Kingdom CV-Library Full time

    Our client SP Energy Networks are currently recruiting for Customer Service Administrator (Complaints) based in Prenton, Birkenhead.  The role will be a contract role initially for 6-12 months but likely to be extended and the possibility of going permanent further down the line. Working hours are 9am-5pm, Monday to Friday and hybrid opportunities...


  • Prenton, United Kingdom Connells Group Full time

    At **Jones & Chapman**, part of the Connells Group, we're looking for a highly motivated **Apprentice Lettings Negotiator **to join our fantastic lettings** **team in branch in **Prenton.** We take the employment of new talent in to our company very seriously and fully support the **Government Apprenticeship Programme**. Our commitment to continuous...


  • Prenton, United Kingdom Connells Group Full time

    At** Jones and Chapman**, part of the Connells Group, we're looking for a highly motivated **Apprentice Lettings Negotiator **to join our fantastic lettings** **team in branch in **Prenton.** We take the employment of new talent in to our company very seriously and fully support the **Government Apprenticeship Programme**. Our commitment to continuous...

  • Customer Team Leader

    4 months ago


    Prenton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: The Co-operative Food, Upton Rd, Wirral, CH43 9SA- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Member

    5 months ago


    Prenton, United Kingdom Coop Full time

    **Customer Team Member** - Location: Upton Rd, Noctorum Av Ford Hill, Wirral, CH43 9SA- Pay: £10.90 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings at 6:30am, afternoons, late evenings until 10pm and weekends, to be discussed at interview.- Full, paid training...

  • Customer Team Member

    5 months ago


    Prenton, United Kingdom Coop Full time

    **Customer Team Member** Location: Upton Rd, Noctorum Av Ford Hill, Wirral, CH43 9SA Pay: £10.90 per hour + great benefits Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6.00am), afternoons, late evenings (until 10.00am) and weekends, to be discussed at interview Full...