Customer Service Representative

3 days ago


Prenton, Wirral, United Kingdom Morson Talent Full time
Job Title: Customer Service Representative

Our client Scottish Power is currently recruiting for Customer Service Representatives based in Prenton, Birkenhead.

This will be a contract role initially until the end of the year but likely to be extended.

This will also be a full-time office-based role.

Job Purpose Statement:

Working as part of a team, dealing with multiple communication channels, to update customers. These will include but are not limited to:

  • Phone calls
  • Emails
  • Letters

Key Responsibilities:

  • Providing excellent customer service
  • Resolving customer queries and complaints
  • Updating customers on their accounts

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Basic computer skills

What We Offer:

  • A competitive salary
  • A comprehensive benefits package
  • Ongoing training and development opportunities


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