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Senior Recruitment Consultant

3 months ago

Dudley, Dudley, United Kingdom Commercial Services Group Full time

Senior Recruitment Company (£28,000pa plus £2,000 OOH & Commission)

Connect2Dudley

About Commercial Services Group


Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement services globally, with revenues of c£500M, 1800 staff and six trading divisions: Global Education Supplies, Procurement, Energy & Carbon, Community Services, Professional Services and People Services.


Wholly owned by Kent County Council, CSG supports over 15,000 customers in 86 countries and collaborates with a supply chain of c1,000 suppliers.


The Role


To be an advocate of the Connect2Dudley (External Trading) brands and grow our business through full 360-recruitment activity in a specialist sector while acting as a role model to and supporting the overall growth of the team's performance.


Key Duties

  • As a Senior Consultant, it is expected that you will be billing a minimum of £3,000 a week gross margin after the first year
  • Manage your desk as if it was your own business, developing and delivery consistent gross profit and being aware of missed/new opportunities by utilising your knowledge of the sector to identify, plan and lead on activities to grow your desk
  • Maintaining relationships with customers supported by up to date in depth knowledge of your specialist sector and their wants and needs to anticipate and respond quickly to customer requirements
  • Accountability for your desk including fee negotiation with clients, keeping in mind the financial objectives of your desk and the business. Understand and report on the performance of your desk on a weekly or monthly basis as required and supporting the team manager with reporting the performance of the team
  • Administration relating to your desk including ensuring the CRM system is up to date and accurate
  • Deputising in the absence of the Business Manager
  • Any other duties commensurate to the grade of the role as directed by the team manager or executive member.

What we need from you

  • Good experience in a 360 degree recruitment/sales focused role
  • Experience of working within a public sector environment
  • Understanding of the sector market and how it impacts on what we do
  • Understanding of what makes up gross profit, pay statutory contributions, margins and fee calculations
  • Sales techniques including objection handling, persuasion dealing with gatekeepers, planning and forecasting as well as lead generation
  • Some knowledge of relevant legislation including Agency Workers Regulations, H&S, Agency Conduct Regulations, Equality, IR35 Off Payroll and Data Protection (including GDPR) and how it translates into operational activity and risks
  • Strong IT skills, particularly Microsoft Office packages
  • Use of Recruitment CRM system including advert management, searches, vacancy management recording and management reporting
  • Adapts communication style to the audience and the circumstance, and able to influence at all levels
  • Organised and prioritises work to deliver against multiple activities
  • Handling difficult conversations with tact and integrity
  • Driven to succeed against target but remains calm under pressure
  • Commitment to the profession and instilling the same passions in others
  • Confident in own ability but knows when to escalate an issue and doesn't over promise
  • Committed to continuous improvement and personal development and actively seeks feedback on performance
  • Personally accountable for tackling issues that impact negatively on our brand

In return, CSG will offer you:

  • 25 days holiday, plus bank holidays
  • Birthday off work
  • Life assurance cover
  • Company pension
  • Flexible first, hybrid working
  • A culture of progression & development
  • Shopping discounts & retailer offers
  • Team & company events
- eLearning portal

  • EAP programme
  • Referral scheme
  • Health & Wellbeing platform
  • Health Cash Plan initiative
  • Discounted gym membership