Customer Service Advisor

1 week ago


Caerphilly, United Kingdom Nuaire Full time

Key Responsibilities

  • Provide accurate key information to Customers and Representatives on Nuaire commercial and residential products, influencing and advising customers on the features and benefits of the products to secure sales.
  • Take every opportunity to continually recognise buying signals, turning an enquiry into an order and up sell other products.
  • Prepare telephone "quick quotes" and follow through to order.
  • Process live telephone orders
  • Provide excellent customer service by being helpful and courteous at all times.
  • Take ownership and ensure promises are delivered.
  • Work in a spirit of cooperation with all colleagues to achieve team goals and targets.
  • Participate in product launches and promotions.
  • Meet agreed targets, KPIs and deadlines.
  • Work in a manner to achieve the company "Core Values"
  • Customer, Innovation, Quality and People

Competencies

  • Excellent Customer Service & Communication Skills
  • Ability to work under pressure.
  • Building & Managing Customer Relationships
  • Influencing Skills
  • Initiative
  • Interpersonal Skills
  • Strong attention to detail

Working Style

  • Onsite working at Nuaire Head Office
  • Monday-Friday, no weekends

Job Types:
Full-time, Permanent

Pay:
£22,466.00 per year

Benefits:

  • Company pension
  • Life insurance
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person

Reference ID:
JR100672

  • Caerphilly, United Kingdom ALFA STAFF AND TRAINING Full time

    Customer Service Advisor - Caerphilly Alfa staff are currently seeking a Customer Service advisor for a client within the Caerphilly Area. Experience of working in a customer service role is required and computer literacy skills. Hours of Work Monday to Friday 9am to 5.15pm The Key Responsibilities for the Customer Service Administrator will be; Take...


  • Caerphilly, United Kingdom Brite Recruitment Full time

    **CUSTOMER SERVICE ADVISOR** **CAERPHILLY** **UP TO £24,000** Hours of work are shifted over 6 days a week. As such, this role requires a rota-based schedule, of Monday - Friday 9am to 7pm and Saturday 10am to 6pm. **BENEFITS** This role offers 33 days holiday, plus an extra day for your birthday! Additional benefits include private medical, a free...


  • Caerphilly, United Kingdom Page Personnel Full time

    Prestigious organisation - Career development potential **About Our Client**: My client is a well established goods business. The key responsibilities of the Caerphilly based Customer Service Advisor: - Provide reliable and positive telephone support to customers - Build customer relationships with new & existing customers - Discuss discrepancies with...


  • Caerphilly, United Kingdom Crooton Full time

    **Customer Service - but without the sales or long hours!** crooton are delighted to announce they are working with the leading Hygiene Services provider in the UK and they are looking to recruit **Customer Service Advisors** to join their growing team based in **Caerphilly.** Our client was founded in 1963 and are the leading provider for Hygiene Services...


  • Caerphilly, United Kingdom Zest Business Group Full time

    A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. **Optical Customer Service Advisor - Role** - To resolve all returns queries in a timely, accurate and...


  • Caerphilly, United Kingdom PHS Group Limited Full time

    About The Role **Customer Service Advisor** **Skelmersdale (WN8 9RD)** **Salary: £21,000** **Great hours Monday to Friday, full time, no evening or weekend working** **Customer Experts in / near Skelmersdale! A rewarding job just for you.** Excellent at listening to customers, understanding their needs, and resolving their enquiries over the phone? This is...


  • Caerphilly, United Kingdom PHS Group Full time

    **About The Role**: *** **Customer Service Experts - we’re looking for you!** **Customer Service Advisor** **Caerphilly Head Office** **£20,000 and excellent benefits** **Great hours Monday to Friday, no evening or weekend work** **Full Time, permanent position** Based in or near Caerphilly? Enjoy helping customers? Looking for a career rather than...


  • Caerphilly, United Kingdom PHS Group Full time

    **Customer Service Experts - we’re looking for you!** **Customer Service Advisor** **Caerphilly Head Office** **£20,000 and excellent benefits** **Great hours Monday to Friday, no evening or weekend work** **Full Time, permanent position** Based in or near Caerphilly? Enjoy helping customers? Looking for a career rather than a job? If you answered...


  • Caerphilly, United Kingdom Zest Business Group Full time

    A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and consistent...


  • Caerphilly, Caerphilly, United Kingdom Zest Optical Full time

    A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and consistent...


  • Caerphilly, United Kingdom PHS Group Full time

    **About The Role**: *** **Customer Service - but without the sales or long hours!** **Customer Service Advisor - Caerphilly** **Flexible Full Time hours - 36.25 to 40 hours per week** **Excellent benefits** **Hybrid working after 6 months** Imagine the perfect contact centre role. Enjoyable work where you’re valued for delivering excellent customer...


  • Caerphilly, United Kingdom PHS Group Full time

    **Customer Service - but without the sales or long hours!** **Customer Service Advisor - Caerphilly** **Flexible Full Time hours - 36.25 to 40 hours per week** **Excellent benefits** **Hybrid working after 6 months** Imagine the perfect contact centre role. Enjoyable work where you’re valued for delivering excellent customer service. A friendly...


  • Caerphilly, United Kingdom PHS Group Full time

    **Customer Service - but without the sales or long hours!** **Customer Service Advisor - Caerphilly** **Flexible Full Time hours - 36.25 to 40 hours per week** **Excellent benefits** **Hybrid working after 6 months** Imagine the perfect contact centre role. Enjoyable work where you’re valued for delivering excellent customer service. A friendly...


  • Caerphilly, United Kingdom Edinburgh Lloyds Full time

    Are you motivated and helpful person with a passion for providing exceptional customer service? Have you ever thought about working for an employer who shares the same values? If yes, we have a perfect position for you! We are looking for Customer Advisor to work with one of the UK's largest banks based in Newport, Tredegar Park, NP10 8SB, company well...


  • Caerphilly, United Kingdom Brite Recruitment Ltd Full time

    **CUSTOMER SALES ADVISOR** **CAERPHILLY** **£18,500 to £20,000 + Benefits** Our client, a leading technology manufacturer, are looking for an enthusiastic, adaptable and fun **Customer Sales Advisor**to join their fast-paced and growing team. You will provide a high quality of service, helping customers set up and use their technology, driving...


  • Caerphilly, United Kingdom Jewson Full time

    **The Role** **Jewson Customer Service Advisor** At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're ableto put your customer first, and you want to know...


  • Caerphilly, United Kingdom Focus Resourcing Full time

    **Customer Order Advisor** Join this highly ambitious, market leader in their Caerphilly office as a **Customer Order Advisor**. This company offers exceptional working environment with first-class Customer service, employee loyalty & benefits and focus on development and career advancement. In this role as Customer Order Advisor you will responsible for...

  • Customer Advisor

    3 weeks ago


    Caerphilly, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Seasonal Department** **Full time - 20 and 16 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...

  • Customer Advisor

    5 days ago


    Caerphilly, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 16 hours per week** **3 month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    1 week ago


    Caerphilly, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Caerphilly** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...