IT Support 1st/2nd Line

7 days ago


Swindon, Swindon, United Kingdom Marcus Donald People Limited Full time

Leading communications company based in a picturesque location near Swindon requires an IT support Team member with good 1st & 2nd Line support experience.

The role requires a customer-focused individual with experience in Windows 10/11 OS support and administration. Any Mac experience would be highly beneficial.

Your responsibilities will be:

  • Take ownership of user problems
  • Perform technical diagnosis and fix issues
  • Document calls using the ticketing system
  • Follow set processes and procedures to ensure a high level of customer satisfaction.
You must be assertive, with excellent organizational skills and a friendly manner. This role is based on site (parking available), office hours are Monday to Friday 9am - 530pm.

If you are interested in applying for this role, please send your CV in Word format for the attention of ALISON CALDER.

#J-18808-Ljbffr

  • Swindon, Swindon, United Kingdom Marcus Donald People Limited Full time

    Leading communications company based in a picturesque location near Swindon requires an IT support Team member with good 1st & 2nd Line support experience.The role requires a customer-focused individual with experience in Windows 10/11 OS support and administration. This role is based on site (parking available), office hours are Monday to Friday 9am -...


  • Swindon, Swindon, United Kingdom Hays Specialist Recruitment Limited Full time

    ASAP HAYS EXCLUSIVE AWARD WINNING ORGANISATION Home Working Great Name on your CVYour new companyMy client is a well respected Insurance firm based in Swindon, who has clients all over the UK. It has just got a new refurbished office is the heart of Swindon and is offering a very exciting opportunity for someone to join their service desk team and lookto...


  • Swindon, Swindon, United Kingdom Mainstay Recruitment Solutions Ltd - IT Jobs Full time

    1st line support engineerA 1st line support engineer is being sought out by a Leading managed service provider that is looking to expand its service desk team.The organization is keen to grow and develop its existing team of service desk engineers and work on cutting-edge solutions, their use the most updated and innovative technologies available.The...


  • Swindon, Swindon, United Kingdom 100 Percent Full time

    2nd Line IT Support Engineer Nr Swindon Full Time on Site £30,000 + Benefits This is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading IT Support company based on site near Swindon. You will need either current SC Clearance or the ability to obtain it. In this role, you will cover a broad range of Device, Compute, Network and...


  • Swindon, Swindon, United Kingdom UK Shared Business Services Ltd Full time

    _Do you have an in-depth knowledge of hardware for Macs, Windows and Mobile Devices?_If you answered yes to both of these questions, this role could be perfect for youOur Digital & Information (D&I) team are looking for someone to them as a 2nd Line Tech Bar Analyst.Salary £24,186, full time, working in our Swindon Office.Purpose: To provide walk-up 1st and...

  • IT Support

    7 days ago


    Swindon, Swindon, United Kingdom C4S Search Ltd Full time

    Our client is who is a Microsoft Gold partner is looking for an IT Support - 1st Line Analyst to provide on-site and remote IT First line Support.Responsibilities: Accurate logging of customer incidents and requests. Maintain a high level of first contact resolution for customer incidents and service requests. Identify where first contact resolution may not...


  • Swindon, Swindon, United Kingdom 1st Step Solutions Ltd Full time

    1st Step Solutions Ltd (Recruitment & Training Providers)Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.We are recruiting for the following project in Swindon | SN5Required: Electricians & Electrical InstallersStart Date: Monday 20th May 2024Location: Swindon, SN5 Electricians Pay...


  • Swindon, Swindon, United Kingdom Openwork UK Ltd Full time

    At the heart of The Openwork Partnership there are over 4,200 financial advisers, based in nearly 700 firms, and supported by 600 colleagues in our central teams. Together we are a partnership and financial advice is what we do - it's our shared history, our DNA. Whether you are planning a career with us, growing your business, protecting your family, or...


  • Swindon, Swindon, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

    ICT Support TechnicianSwindon£25k - plus benefitsOur client is looking for an IT professional who is hard working, trustworthy and has a passion for IT. Our client has goals to grow in the coming years so getting in now will give you a chance to grow with the company and be trained within.Job descriptionThe role will be based at a school in Swindon,...


  • Swindon, Swindon, United Kingdom Openwork UK Ltd Full time

    Our Customer Service Consultants provide market leading customer service to our advisers and employees with product and payment queries. Engaging with users through an omni-channel range of contact routes, they provide a one-stop professional, positive experience critical to the success of our business.We're extremely proud of the customer service experience...

  • 3rd Line Engineer

    7 days ago


    Swindon, Swindon, United Kingdom Hays Specialist Recruitment Limited Full time

    HAYS EXCLUSIVE ASAP PROJECT LEAD LEADERSHIP POSITION FANTASTIC SALARY AND BENEFITS AWARD WINNING ORGANIZATIONYour new companyMy client is a leading/award winning private organization, based in Swindon with a fierce reputation for saving lives. You will be a Senior Engineer, responsible for leading projects throughout the project lifecycle and looking after...


  • Swindon, Swindon, United Kingdom WeDoData Full time

    WeDoData are working with a 'Good' secondary school in North Wiltshire who are looking to appoint anIT Technicianon a full-time basis to provide 1st and 2nd line IT support to staff and pupils.Successful applicants will have:nA strong background in ICT ideally within a school (or other educational) settingnA pro-active approach and can-do attitudenExcellent...


  • Swindon, Swindon, United Kingdom Mainstay IT Full time

    Service desk team lead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining an organisation that provides leading-edge secure solutions to its customers. This organisation supports...


  • Swindon, Swindon, United Kingdom GRIDSERVE Full time

    GRIDSERVE is a forward-thinking, technology-enabled sustainable energy business. We are committed to delivering net zero transport at the speed and scale the climate crisis requires to prevent global temperature rises exceeding 1.5°C of warming.We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing,...


  • Swindon, Swindon, United Kingdom GRIDSERVE Full time

    GRIDSERVE is a forward-thinking, technology-enabled sustainable energy business. We are committed to delivering net zero transport at the speed and scale the climate crisis requires to prevent global temperature rises exceeding 1.5°C of warming.We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing,...


  • Swindon, Swindon, United Kingdom Openwork Full time

    The opportunity:At the heart of The Openwork Partnership there are over 4,200 financial advisers, based in nearly 700 firms, and supported by 600 colleagues in our central teams. Together we are a partnership and financial advice is what we do - it's our shared history, our DNA. Whether you are planning a career with us, growing your business, protecting...


  • Swindon, Swindon, United Kingdom Great Western Academy Full time

    Cover Supervisor required for 1st September 2024 or as soon as possible afterwards.Do you want to motivate and inspire students to achieve great results? Are you enthusiastic and committed? If so, we have an exciting opportunity to join our vibrant academy with a supportive staff team as a Cover Supervisor. Great Western Academy opened in brand new,...


  • Swindon, Swindon, United Kingdom Carfax Medical Centre (part of Kingswood Medical Group) Full time

    We are looking to recruit friendly, enthusiastic, caring, professional, flexible and hardworking staff to support our extremely busy practice in Central Swindon.At Kingswood Medical Group we are a large friendly team of both clinical, allied professionals and administration staff, working hard to support our community and provide the best care we can to our...


  • Swindon, Swindon, United Kingdom Evoke Staffing Ltd Full time

    3rd Line IT Technician, permanent full-time, office-based career opportunity for an experienced IT services support specialist, someone who has invested in professional learning and development, who is MCP Qualified with a formal IT qualification. Working 5 days per week, this opening offers a competitive salary up to £32,000, 25 days holiday, enhanced...


  • Swindon, Swindon, United Kingdom Granite Recruitment and Consulting Limited Full time

    IT Service Desk Manager / Incident Manager - SwindonUp to £65,000 package (£45-50k basic + 20% shift allowance + 10% bonus)An exciting opportunity for a technical manager to join a growing FinTech in Swindon, leading a team of st and 2nd line technical support engineers, and leading on major incidents.The role will form part of a larger team who deliver a...