Gp Practice Call Handler/ Medical Administrator

2 weeks ago


Glasgow, Glasgow City, United Kingdom Clarkston Medical Full time
Monday to Thursday contract

We have an amazing opportunity for someone to join our Practice team as a Call Handler.

This is a fast paced Practice taking hundrends of calls every day so we are looking for someone who enjoys communicating and has strong computer skills.

Clarkston Medical consists of two GP Practices that puts patient care at the heart of everything we do. You must be able to deliver a high level of customer service to patients. This role mainly involves speaking with patients by telephone and using several different systems. You must be computer literate and have a passion for speaking with people.

  • Some of what you will do: _
Speaking with patients face to face and by telephone


Having great conversations to understand Patients needs & using our signposting to find the best person to help each patient.

Promote a team culture by supporting in all administration tasks.

Support the clinical team with any requests.

  • Some Skills you will have: _
You will be compassionate, understanding and empathetic.

You will have excellent listening skills and be able to communicate clearly and confidently.

Be able to perform under pressure and most importantly be a team player

Working with us will be fast paced, challenging and rewarding.

If you've got a positive attitude, with excellent communication and listening skills then we would love to hear from you.


This role is 8 hours per day Monday to Thursday 9am-6pm/830am-530pm
We are closed at weekends.

Job Types:
Part-time, Permanent

Salary:
£10.50 per hour

Benefits:

  • Company pension
  • Free parking

Work Location:
One location
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