Tenancy Sustainment Officer

2 weeks ago


Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

Care Respect
Listen Do the right thing**
About the role


This is an exciting opportunity to work in a new role as a Tenancy Sustainment Officer within our Housing Management Service with a focus on the 3 Towers in Devonport, for up to 8 months on a fixed term / secondment basis.

Working closely with the Housing Officer and Housing Management Team you will support individuals who may be affected by the works taking place.

You will assist them to engage with the works programme, enhancing liaison with the contractors on site and colleagues in the Regeneration Team.

You will also work alongside the PCH Communities Team to create opportunities for resident involvement, encouraging, promoting and supporting involvement from all customers within the 3 Towers.

This role may require working outside the normal core hours in order to deliver a holistic service that supports individuals, the community and the essential work PCH needs to undertake.


  • Is an enthusiastic selfmotivated person with extensive experience of working in social housing and/or the support sector.
  • Will provide practical assistance, advice, information as well as signposting customers and assisting with life skills, setting up home and all aspects of managing a successful tenancy.
  • Can conduct initial assessments for customers who have been identified as having needs and/or potentially at risk of tenancy failure and produce support/action plans with customers, assisting them to achieve identified outcomes.
  • Can work flexibly demonstrating experience of working in a customer focused environment.

About Plymouth Community Homes


We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we're aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

What we can offer you:

  • Flexible working opportunities including flexitime and hybrid working
  • Excellent pension scheme with a high level of employer contributions
  • Free, fully equipped onsite gym and changing facilities.
  • The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
  • Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
  • Free Employee Assistance programme, including free counselling
  • Free annual flu vaccination
  • Cycle to Work scheme
  • The opportunity to work in a beautiful and vibrant part of the Southwest

To Apply:

For an informal discussion about this role, please contact Fran Sandercock on

This post is not suitable for job share.
Shortlisting Date: 7th February 2023

Interview Date: 14th February 2023

  • Living and Working in Plymouth_


  • Plymouth, Plymouth, United Kingdom Eco Careers LTD. Full time £70,000

    Head of Sustainability - Decarbonisation (Permanent) 4 days ago Be among the first 25 applicants Head of Sustainability – Decarbonisation South West – Bristol / Plymouth, Exeter or Cardiff Office Salary up to £70,000 + benefits DEO Looking for a role which can offer more progression and career development? Want to work with a Building Services Design...


  • Plymouth, Plymouth, United Kingdom Eco Careers LTD. Full time £70,000

    Head of Sustainability - Decarbonisation (Permanent) 4 days ago Be among the first 25 applicants Head of Sustainability – Decarbonisation South West – Bristol / Plymouth, Exeter or Cardiff Office Salary up to £70,000 + benefits DEO Looking for a role which can offer more progression and career development? Want to work with a Building Services Design...


  • Plymouth, Plymouth, United Kingdom CC Housing Management Ltd Full time

    About UsWe are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues,...


  • Plymouth, Plymouth, United Kingdom Konker Recruitment Full time

    Head of Sustainability – DecarbonisationSouth West – Bristol / Plymouth, Exeter or Cardiff OfficeSalary up to £70,000 + benefits DEOLooking for a role which can offer more progression and career development?Want to work with a Building Services Design specific consultancy where you can grow your own team, with the support and guidance from an already...


  • Plymouth, Plymouth, United Kingdom Clever Student Lets Ltd Full time

    JOB DESCRIPTIONWe're a fast-paced Student Lettings business on the lookout for an efficient, organised individual.You'll be working in our super busy Mutley Plain officeProviding administrative support to facilitate the moving in / moving out process of our tenants, and communicating with relevant departments and landlords to ensure a positive professional...


  • Plymouth, Plymouth, United Kingdom CC Housing Management Ltd Full time

    Hours of work are between Monday to Sunday 08.00am to 20.00pm on a 7 day rota.About UsCreating Change (CC) Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to...


  • Plymouth, Plymouth, United Kingdom Building Recruitment Company Full time

    Homeless Support WorkerLOCATION:PlymouthHOURS:shifts - early & latesSALARY:£ £12.94 PAYE / £14.20 UmbrellaDURATION: temp & perm availableSTART DATE:ASAPOur client, a leading homeless charity that supports clients with complex needs such as substance misuse, family breakdown, mixed mental health and homeless is currently looking for some immediate &...


  • Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

    Care Respect Listen Do the right thing**About the roleThis is an exciting opportunity to work in a new role of Tenancy Liaison Officer within our Housing Management Service with a focus on the installation of new personal alarms for our over 60's bungalows. We are looking for an enthusiastic, self-motivated person to join the team for up to 12 months. They...


  • Plymouth, Plymouth, United Kingdom CC Housing Management Ltd Full time

    The service is Monday to Sunday with hours of work being 37.5 hours per week. This involves some weekend work with no more than 5 days per week on a 12 week rolling rota.About UsCreating Change (CC) Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness. We accommodate individuals in our temporary...

  • Admissions Officer

    1 month ago


    Plymouth, Plymouth, United Kingdom Arts University Plymouth Full time

    37 hours per week Arts University Plymouth are currently seeking to appoint an Admissions Officer, a key role within our institution that will help deliver an effective student admissions service for all levels of study, supporting applicants on their journey to studying at a specialist arts university.This role will be responsible for delivering the...

  • Admissions Officer

    4 weeks ago


    Plymouth, Plymouth, United Kingdom Arts University Plymouth Full time

    37 hours per week Arts University Plymouth are currently seeking to appoint an Admissions Officer, a key role within our institution that will help deliver an effective student admissions service for all levels of study, supporting applicants on their journey to studying at a specialist arts university.This role will be responsible for delivering the...


  • Plymouth, Plymouth, United Kingdom Babcock International Full time

    Emergency Planning Officer: Location: Devonport, Plymouth, GB, PL1 4SG Onsite or Hybrid: OnSiteJob Title: Emergency Planning OfficerLocation: DevonportCompensation: £34,160Role Type: Full time / PermanentRole ID: SF 51907At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as an Emergency Planning...

  • Data Support Officer

    2 weeks ago


    Plymouth, Plymouth, United Kingdom Babcock International Full time

    Data Support Officer: Location: Devonport, Plymouth, GB, PL1 4SG Onsite or Hybrid: HybridJob Title: Data Support OfficerLocation: Devonport - Hybrid workingCompensation: £29,188Role Type: Full time / PermanentRole ID: SF 52712At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Data Support...

  • Site Access Officer

    2 weeks ago


    Plymouth, Plymouth, United Kingdom Manpower Group (UK) Full time £25,364

    Job Title: Site Access Officer Location: Plymouth, Devon Compensation: £25,364 + Benefits Role Type: Full time / Permanent Role ID: SF57194 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Site Access Officer at Devonport Royal Dockyard. The role As a Site Access Officer, you'll...


  • Plymouth, Plymouth, United Kingdom Bournemouth Churches Housing Association Full time

    South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites...

  • Security Officer

    2 weeks ago


    Plymouth, Plymouth, United Kingdom Atalian Servest Full time

    Job Reference: SEC/DC/13-12/769Job Title: Security OfficerLocation: Plymouth -_Applicants must have the right to work in the UK_Pay Rate: £10.20Contract:Permanent**Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday,Sunday - 19:00 - 07: hours per weekBusiness OverviewThe Atalian Servest workforce is made up of 30,000 passionate, responsive,...

  • Security Officer

    2 weeks ago


    Plymouth, Plymouth, United Kingdom Atalian Servest Full time

    Job Reference: SEC/DC/27-02/804/PRJob Title: Security Officer - Day & Night rolesLocation: PlymouthPay Rate: £11.20Contract: PermanentHours per week: Day & night roles available - working 4 on & 4 off - Day working hours between 07:00 - 19:00 & Night working hours 19:00 - 07:00:37.5 to 42 hour a week contract available**Role OverviewWe are currently...

  • Office Administrator

    2 weeks ago


    Plymouth, Plymouth, United Kingdom SSG Training and Consultancy Ltd Full time

    As a member of our Training and Consultancy Team you will actively contribute towards our goal of:Inspiring people and businesses to work safely and sustainablyWorking within the Service Support Team, the primary focus of your role will be to provide assistance to various functions of the team.Working efficiently and effectively, you will have to be flexible...


  • Plymouth, Plymouth, United Kingdom Plymouth City Council Full time

    Transport Planning Officer opportunity.With an unprecedented transport programme, we are looking for a Transport Planning Officer to join Plymouth City Council's Strategic Transport Team.Located within the Strategic Planning and Infrastructure Department, the Strategic Transport Team is delivering a programme of transport infrastructure central to the...


  • Plymouth, Plymouth, United Kingdom Ministry of Defence (Defence Medical Services, Whittington) Full time

    Job descriptionAs the successful candidate you will support Defence Primary Healthcare (DPHC) in delivery of a safe and effective primary healthcare service within the firm base at the regional level to enhance and sustain the operational effectiveness. You will work as part of the Administration Team to be responsible for all administrative procedures...