Night Duty Housing Officer

2 weeks ago


Plymouth, Plymouth, United Kingdom CC Housing Management Ltd Full time

About Us
We are Creating Change.

CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy.

Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues, learning difficulties and offending behaviour.

Creating Change recognises that people who require specialist support may encounter difficulty renting accommodation from the wider housing market, and our goal is to offer support in order for individuals to gain the skills necessary with an aim to be in a position where they can sustain their own tenancy independently.


The Role & Responsibilities
As a Night Duty Officer, your duties will include:

  • Provide proactive customer services support to all service users of CC Housing Management.
  • Adhere to the working practices and procedures.
  • Deal effectively with any immediate issues such as security issues, fire alarms, or clients' needs.
  • Contact relevant agencies / persons is there is a concern about a client's welfare or safety.
  • Operation of the Security Controls including, monitoring CCTV, alarms and access control systems.
  • Escalate all Emergency repairs and maintenance calls.
  • Ensure any vacant rooms and all communal areas and the premises as a whole are in acceptable condition.
  • Develop and strengthen local partnerships and fostering positive relationships with key local contacts including neighbours.
  • Support and assist Housing Officers by taking statements and preparing evidence to support appropriate interventions.
  • To consistently meet and exceed performance targets and to keep full, accurate and timely records.
  • To assist in a range of duties associated with tackling tenancy breaches effectively in line with policy and procedure and in line with wider community safety and crime reduction priorities.
  • Ensure that all serious concerns are reported to a team leader / manager, and / or the Police as appropriate.
  • Ensure that safeguarding's, incidents, accidents and near misses are reported and responded to appropriately.
  • Complete accident, incident and client file logs, and ensure that there is a written record of anything of significance throughout the night.
  • Provide reports and data as required by team leaders or managers.
  • Ensure that health and safety and security checks are completed on a regular basis; escalating any concerns as appropriate.
  • Participate in team meetings as required. You should have experience in a customer focused environment, with familiarity of conflict management and the ability to demonstrate strong negotiation and influencing skills.

Job Type:
Permanent

Salary:
£10.77 per hour

Benefits:

  • Company pension

Schedule:

  • Night shift
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Plymouth: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have a full UK license and full time access to a vehicle with business insurance?

Work Location:
In person

  • Plymouth, Plymouth, United Kingdom Bournemouth Churches Housing Association Full time

    BCHA are a diverse and growing specialist housing, learning and support provider. We provide support to our customers who may be facing a range of issues such as homelessness, domestic abuse, mental health, substance misuse, and human trafficking.BCHA provide temporary accommodation in Exeter, and are looking for a Night Worker to join our small and...

  • Housing Officers

    2 weeks ago


    Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

    Care Respect Listen Do the right thingAbout the roleWe are looking for 3 Housing Officers to join our Neighbourhoods Team.The Housing Officer role is to support and supervise Assistant Housing Officers: carry a personal portfolio of estate management projects, cases and tasks, and assist the Senior Housing Officer and your team to deliver an excellent estate...

  • Housing Officer

    2 weeks ago


    Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

    Care Respect Listen Do the right thing**About the roleWe are looking for a Housing Officer to join the Estover team on a temporary basis for up to 6 months.The role of a Housing Officer is to support and supervise Assistant Housing Officers: carry a personal portfolio of estate management projects, cases and tasks, and assist the Senior Housing Officer and...

  • Night Porter

    2 weeks ago


    Plymouth, Plymouth, United Kingdom INVICTA HOTEL LIMITED Full time

    We are looking for a friendly, personable individual who enjoys interacting with people and has a desire to work at a company that is growing. The Porter is responsible for greeting and assisting guests in the dining area, assisting them with food and beverage orders, and assisting with other guest needs. The Porter also assists the front of house staff with...

  • Hotel Night Porter

    2 weeks ago


    Plymouth, Plymouth, United Kingdom St Elizabeth's House Full time

    Full Time or Part-Time Night Porter required for boutique hotel.Vacancies available for 16 to 40 hours hours a week. With the possibly to cover holidays if required.Duties include:Actively engaging with our guests to ensure satisfactionAnswering the phone.Responding to in-house guest enquiriesEscorting Guests to their rooms and assisting with luggageSetting...


  • Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

    Care Respect Listen Do the right thing**About the roleWe are looking to recruit a Housing with Support Officer on a temporary basis, for a period of up to 18 months. You will promote independence, dignity and choice, for older people with support needs. You will have a key role in co-ordinating support for older people, including the assessment of support...


  • Plymouth, Plymouth, United Kingdom Pier Master's House Full time

    We are looking to hire Front of House Supervisors to supervise our strong Front of House team. We are a beautiful harbourside location with a large capacity (approximately 400 seats) with plenty going on including live music with opening hours from 8am - late (close varies depending on private events).The job role will involve: Managing day to day staff and...


  • Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

    Care Respect Listen Do the right thing**About the roleThe role of a Housing with Support Officer is to promote independence, dignity and choice, for older people with support needs. You will have a key role in co-ordinating support for older people, including the assessment of support needs, thereby enabling independence, privacy and security. Has a...

  • Front of House

    2 weeks ago


    Plymouth, Plymouth, United Kingdom KYOWA Sushi & Ramen Bar Full time

    We are a cosy Japanese restaurant near the city centre, and endeavor to deliver high quality services to customers.We are looking for an experienced front of house member who can provide great customer service and work independently to join our team.This position is full time and permanent job.Details will be discussed in the interview.Salary: From £9.00...


  • Plymouth, Plymouth, United Kingdom Pier Master's House Full time

    Waiting on tables, talking to customers and taking orders clearly and effectively. Running food and drink to tables. Delivering all items swiftly and safely. Tending the bar, ensuring drinks are made to a standard. Cleaning and back of house duties.We look forward to hearing from you.Job Types: Full-time, Part-timeBenefits: Discounted or free food Employee...

  • Front of House

    2 weeks ago


    Plymouth, Plymouth, United Kingdom KYOWA Sushi & Ramen Bar Full time

    We are a cosy Japanese restaurant near the city centre, and endeavor to deliver high quality services to customers.We are looking for an experienced front of house member who can provide great customer service and work independently to join our team.Details will be discussed in the interview.Job Type: Part-timePart-time hours: 10-20 per weekSalary:...


  • Plymouth, Plymouth, United Kingdom Atalian Servest Full time

    Job Reference: SEC/DC/18-01/790/RPJob Title: Night Security OfficerLocation: Site BasedSite Address: Drakes CircusPostcode: PL1 1EA - _Applicants must have the right to work in the UK_**Pay Rate: £11.20Contract:Permanent**Hours per week: 42 hours per week - 19:00 - 07:00 (Working a 4 on / 4 off pattern)Business OverviewThe Atalian Servest workforce is made...


  • Plymouth, Plymouth, United Kingdom The Treby Arms Full time

    Here at The Treby Arms, we have just taken over this fantastic site and are a small friendly team looking to expand. We are currently looking for both full and part time front of house team members.Main duties will include looking after our guests, making sure they are our main focus and ensuring they have the best experience. Waiting on tables, bar service,...

  • Housing Administrator

    2 weeks ago


    Plymouth, Plymouth, United Kingdom BRCJOBS Full time

    Housing Administrator6-8 week contract, 37 hours per week. 7:30am to 3:30 PM, Monday to Thursday, 7:30am to 3:00pm on a Friday. Potential to be extended after initial period.Based on site in PlymouthYou will provide administrative support to the Team, facilitating the smooth running of an office, so that other team members can spend the majority of their...

  • Front of House Staff

    2 weeks ago


    Plymouth, Plymouth, United Kingdom Imperial Garden Full time

    FRONT OF HOUSE STAFF/WAITERS/SERVICES WANTED FOR CHINESE RESTAURANTIMPORTANT:NEED TO BE PERMANENTLY LIVING IN PLYMOUTHWe are looking for reliable and proactive staff to work in the front of the restaurant. There are both part-time and full-time openings available with a free Chinese meal for every shift.Some responsibilities will include: Answering phones to...


  • Plymouth, Plymouth, United Kingdom The Plymouth Pavilions Full time

    Job Overview:Duty Ticketing Supervisor20 hours per week annualised: £13,458We are recruiting a Duty Ticketing Supervisor to join our small busy team. Previous experience of ticketing and live events would be ideal but we don't consider it essential. What we're really looking for is transferable skills; an eye for detail, ability to learn quickly and strong...

  • Hca Nights

    2 weeks ago


    Plymouth, Plymouth, United Kingdom Durnsford Lodge Residential Home Full time

    We are looking for experienced, high quality care staff who can work a range of shifts. A can-do attitude is essential for this role. A minimum of one year experience required for this role.The shift patterns is 8pm-8am.We can currently offer permanent contracts for night staff.We are looking for the following skill sets:You're compassionate and committed...


  • Plymouth, Plymouth, United Kingdom PATH Full time

    Role / teamPrivate Rented Access workers are part of Path's Private Renting Access Service (PRAS), which aims to set up and support sustainable PRS tenancies. This service therefore provides support to clients to gain access to private rented accommodation, including through giving deposit guarantees to private landlords for single people, couples and...

  • Sleeping Night Sits

    2 weeks ago


    Plymouth, Plymouth, United Kingdom Your Choice Care & Support Ltd Full time

    Overview:We are seeking compassionate and dedicated individuals to join our team as Care Assistants. We are looking for carers to provide care for a lady in the Plymstock area for SLEEPING NIGHTS. Hours are 2200 to 0700As a Care Assistant, you will play a vital role in providing support and assistance to individuals in need of care. This position offers the...


  • Plymouth, Plymouth, United Kingdom CC Housing Management Ltd Full time

    Hours of work are between Monday to Sunday 08.00am to 20.00pm on a 7 day rota.About UsCreating Change (CC) Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to...