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Homeless Support Worker

3 months ago

Plymouth, Plymouth, United Kingdom CC Housing Management Ltd Full time
The service is Monday to Sunday with hours of work being 37.5 hours per week. This involves some weekend work with no more than 5 days per week on a 12 week rolling rota.

About Us
Creating Change (CC) Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness. We accommodate individuals in our temporary accommodation and help them to access their own permanent accommodation.


Our goal is to offer support in order for individuals to gain the skills necessary, to be in a position where they can sustain their own tenancy independently.


The overall aim of this role is to support CC Housing Management Ltds (CCHM) wider vision in reducing the total number of people homeless.

You will have the ability work positively alongside a team of support workers and Housing staff.

In addition, you will embrace the culture of continuous improvement to support our clients throughout the organisation and have a passion for being proactive and motivational whilst also acting as an advocate for CCHM within the Homeless Sector.


Working with and supported by local partners and The Plymouth Alliance, we have accessed funding to successfully deliver an intensive personalised support and case management to people with housing support needs.


This role is comprised of a team of 3 housing support workers delivering accommodation and support to Single Homeless Individuals, as part of the Governments Rough Sleeping Accommodation Programme Pathway.

You will be helping a small caseload of individuals to progress towards independence and independent living.

Support will be delivered in a person centred way, utilising a dynamic and innovative multi-agency, and positive value-based culture and shared goals approach.

Clients will be supported to identify and focus on realistic and achievable short-, medium
- and long-term goals.

Support Service Tasks

  • Identify clients' individual support needs in agreement with the Client, ensuring individual views, aspirations and needs are the core element to all support planning / key working sessions (and, where appropriate, outside partners). Devise and implement suitable support plans to ensure that identified support needs are met.
  • Encourage and support clients to live within the local community, providing information, emotional, organisational and practical support, as appropriate.
  • Using our case management to record actions, plans and work completed with individuals.
  • Ensure compliance with regulations, policies, and procedures.
  • Work collaboratively with Housing Officers and contribute to meaningful action planning by providing advice guidance and support as appropriate to ensure active engagement.
  • Organise and provide appropriate support for clients' preparing to moveon to greater independence, including support through the move and resettlement into their own tenancy.
  • Liaise with other housing and support services and professionals, benefits, welfare and advocacy agencies.
  • Create, review and compile case studies of client outcomes as required through commissioning
  • Understanding and patient treating each person as an individual with their own needs
  • Understanding trauma and its impact on mental wellbeing and be able to deliver the appropriate information, intervention, advice guidance.
  • To ensure the health and safety within our properties
  • To provide advocacy on behalf of the residents where appropriate. Prompting independence through process.
  • Follow up any safeguarding related issues.
  • To act as a positive role model and mentor supporting residents to identify and address their support needs.
  • Developing partnership working with other agencies to ensure residents receive full access to a range of services designed to meet their education, employment and training needs.

Job Types:
Full-time, Fixed term contract

Salary:
£27,000.00 per year

Benefits:

  • Company pension

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend availability

Experience:

- support work: 3 years (preferred)

Licence/Certification:
- driving license (required)

Work Location:
In person