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IT Service Desk

3 months ago

Doncaster, Doncaster, United Kingdom Brook Street Full time

Administration Officer - Ministry of Justice

Location:
Doncaster/Barnsley

Pay:
£11.28

Job Type:
Temporary

Sector:
Public Sector

Hours: 37 hours a week

A Little Bit About Us:

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Ministry of Justice is a major government department, at the heart of the justice system. They work to protect and advance the principles of justice. Their vision is to deliver a world-class justice system that works for everyone in society.

What Will Be Your Day to Day Responsibilities?


We are looking for someone that has an interest in IT equipment, and an aptitude to learn and troubleshoot in this area.

You will consult with the Digital Support Team, remotely, and effect a solution.

No qualifications are required; we just ask that they are enthusiastic and engaged in assisting colleagues, judiciary included, with any problems they experience with IT, and that they feel confident with technical instructions that they may be given by the DST.


  • Support staff and Judiciary with new digital products
  • Act as a single point of contact for all Court users in both sites in respect of IT issues
  • Provide coaching to staff and judiciary in use of digital products when necessary
  • Complete the governance checks and courtroom checks as directed, including using and monitoring the DSO dashboard to maintain site IT records
  • Act in accordance with HMCTS IT and Security policies
  • Carry out general admin tasks, including inputting results and data into the Court's IT systems and to work within the local teams as directed by local management

Please note within this role you will work at two sites, you will work 3 days from the Doncaster site and 2 days from the Barnsley site, so will need to be able to accommodate this.

What's in this for you?
If you were to join this administration team it would provide you with all the necessary skills and knowledge base to explore all avenues of the public sector world which could further push your career to new heights


This client would be the ideal fit for yourself if you are pursuing a career in IT type roles, Law or Criminology.

You will be provided with all the training necessary to complete your daily administration tasks within this job.


A references and criminal record check will be required, and you will need a current valid passport or your original long or short birth certificate.