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Technical Support Specialist

2 months ago


Doncaster, Doncaster, United Kingdom TwentyFour IT Services Ltd Full time

About TwentyFour IT Services Ltd

We are a leading provider of IT, Infrastructure & Cyber Security support and services across the UK. Our 24/7/365 availability ensures that we can support your business when you need it most.

Job Role

This is a full-time on-site role for a Technical Support Specialist located in Doncaster. As a Technical Support Specialist, you will be responsible for technical support, troubleshooting, help desk support, printer support, computer hardware maintenance, and ensuring smooth IT operations for our clients.

Key Responsibilities

  • Provide technical support and troubleshooting services to clients
  • Assist with help desk support and printer support
  • Maintain computer hardware and ensure smooth IT operations
  • Work well under pressure and in a team environment
  • Excellent problem-solving and communication skills
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus
  • Excellent team working and customer service skills are a must

Previous MSP experience is required.