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Claims Management Executive

3 months ago


London, Greater London, United Kingdom Lockton Full time

We have a new exciting opportunity within the Global Real Estate & Construction (GREAC) Division, for an experienced Claims Executive to join our Real Estate team.

The GREAC team, based primarily in London, deliver innovative insurance placements and risk management services for organisations involved in the real estate and construction sectors.

In this role you will provide claims handling services to an allocated portfolio of clients while supporting the overall claims service provision to our clients, and supporting associates within the team.

Managing claims to conclusion, liaising effectively and appropriately with the client, insurer, loss adjuster and any other interested party.

Provision of advice on the application of policy cover and the necessary documentation/information required to progress the claim.
Ensuring claims are registered and appropriately updated on our systems
Report any major or sensitive claims to Account Executive responsible
Understand the appropriate claims notification and investigation procedures applicable to each class of insurance
Understand the insurance programme and service plans for an allocated portfolio of clients and document client specific claim handling arrangements for internal purposes
Build and nurture close, long-lasting relationships by developing a constantly expanding network of client, insurer, lawyer and loss adjuster contacts
Maintain records on our internal systems and pro-actively perform claims cleanses
Prepare and maintain client claim experiences
Undertake specific tasks as directed by management, adhering to agreed project plans and timescales

Excellent knowledge of commercial property claims
Experience in real estate claims desirable
Excellent communication skills – to effectively and professionally communicate both verbally and in writing with clients, insurers and colleagues
Ability to manage time, prioritise and ensure that deadlines are met without compromising quality
An understanding of regulatory controls and procedures
Knowledge of ASSET and Microsoft Office
To apply for this role, please EasyApply via LinkedIn or visit our website