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System Administrator
3 months ago
- To provide high quality technical, administrative and operational support for frontline eRostering users across the Trust.
- Support all system users with advice and guidance on using the system with effective roster principles and promoting best practice.
- To troubleshoot and report any faults and issues on the systems.
- To have a good level of communication with a variety of individuals either by phone, email, MS Teams or in person.
Do you want to be part of a high performing team that supports managers and users of workforce systems to provide rostering solutions to frontline colleagues? We are looking for someone with systems experience who is organised, enthusiastic, confident and great at working with people, to work within the Workforce Solutions Team. Reporting to the eRoster Product Manager, the post holder will ensure the day to day operational needs of our frontline colleagues are met in supporting them with their roster and system queries. Previous experience using systems, trouble-shooting, problem solving, attention to detail and customer service are primary skills to be able to carry out this role. You will need to communicate effectively with a wide range of staff, departments and organisations. This is an opportunity to become a system expert when working in this role. Experience in eRostering or healthcare settings would be beneficial. However, training will be provided and therefore welcome applications from a variety of backgrounds with the right experience and transferable skill set. We are looking for someone who will support our team through consistent customer support.
Working Pattern: hours per week, Monday to Friday. Working from home/on site working can be supported
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over staff, making us the largest employer in Devon. Our core services, which we provide to more than people, cover more than square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services. Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
BenefitsLooking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you'll start with days paid annual leave, rising to days plus bank holidays. You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there. Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
