![East Suffolk and North Essex NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Administration Assistant
1 week ago
37.5 Hours per week - Monday - Friday
In this role you will be required to provide a customer focused service to patients, relatives and staff both face to face and over the phone.
Duties will include:
Car Parking administration
Production of ID Badges
Reimbursement of patient travel expenses
Cash handling
General office duties
You must have:
Good verbal and written communication skills
Good IT skills (Microsoft Office)
Excellent attention to detail
A customer-orientated approach
The ability to manage competing priorities
You should have the ability to work under your own initiative as well as part of a small team.
Carry out a range of General Office duties including:
Ordering stationary
Filing
Photocopying
Recorded mail
Assist with cashiering duties including:
Processing and receipting Trust fund requests on Integra
Completing income sheets for petty cash, patients monies, patient travel expenses, car parking fees, art sales, beach hut
Receipt of Charitable Income
Comply with the Trusts standing orders, standing financial instructions, policies, procedures and guidelines
Assist with the development of Facilities policies and procedures
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex.
Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.
Our philosophy is that Time Matters to everyone.
Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic.
This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Communicate with understanding and diplomacy with patients, carers, relatives and the general public who may be distressed and/or have difficulty in understanding
Reimbursement of patient travel expenses in line with the Trust's policies and procedures
Liaise with the parking management company, maintaining the car parking database to ensure permits are processed in a timely manner, dealing with queries in relation to parking charge notices, the whitelisting of staff, visitor and contractors vehicles issuing 5/7 day parking passes for both Colchester Hospital and the PCC
Attend meetings in relation to car parking administration
Issue Park & Ride tickets to members of staff
Issue rail warrants to staff
Take photographs and process staff ID Badges on Access Control System
Take bookings for the Beach Hut located at Mersea
Ordering and distribution of staff uniform
Please see attached job description for full details
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