Customer Service Advisor

2 weeks ago


Middlesbrough, Middlesbrough, United Kingdom Trinity Business Support Full time
Trinity Business Support are currently looking for a large number of Customer Service Advisor's.

Due to an increase in work, we are now looking to add these roles to our ever-increasing staffing levels.

These positions will be temporary ongoing with the view to potentially lead to full-time employment later in the year.

Duties include:

  • As the first point of contact for our customers, act as an ambassador for the business and maintain a focus on the needs of customers and aim to resolve their queries as quickly as possible.
  • Undertake call handling duties in a friendly, professional, and efficient manner, recording contact, submitting service requests and processing payments using the businesses Customer Relationship Management (CRM) and associated system.
  • Provide a reception function within central locations, dealing with enquiries in a timely and efficient manner.
  • Maintain a working knowledge of the business and related public services to advise or direct customer enquiries.
  • Escalate customer issues to Customer Centre Coordinator and other teams as appropriate.

Experience Required:

  • Experience of working in a customer facing role
  • Experience of data entry
  • IT experience (Outlook, excel etc.)

Hours & Pay:

  • Monday to Friday
- £12.59ph

Pay:
£12.59 per hour

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Application question(s):

  • Please confirm that you're aware that these are temporary ongoing roles.

Experience:

  • Customer service: 1 year (required)

Work Location:
In person
  • Customer Advisor

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Service Care Solutions Full time

    Job Title - Customer Advisor Location - Middlesbrough TS1 Contract - Ongoing Hours - 37 Role summary - An exciting opportunity has arisen for a Customer Advisor to join this company, a leading organisation in the public sector. This is a full-time position, based in Middlesbrough, offering a competitive salary and benefits package.Key...


  • Middlesbrough, Middlesbrough, United Kingdom Oval Recruit Full time

    Customer Service Advisor - Inbound Calls / Financial Services Company: A top UK Financial Services Group known for their excellence and commitment to their employees is seeking experienced Inbound Contact Centre Advisors for their new team. About the Company: They offer Consultancy Advice to numerous FTSE 100 & 250 clients on Pension Scheme set Up,...


  • Middlesbrough, Middlesbrough, United Kingdom MTrec Ltd Full time

    We are excited to offer you a fantastic opportunity to join a well-established company as a Customer Service Advisor!At this renowned business, you will be an essential part of the team, providing top-notch services to clients and customers.What's in it for you: Competitive salary that will make you smile Immediate start – no waiting around Full-time...


  • Middlesbrough, Middlesbrough, United Kingdom Charles Clinkard Full time

    Weekend Part Time Customer Services Advisor VacancyWe are looking for a Part-Time Time Weekend Customer Services Advisor to join our busy e-Commerce and Fulfilment team at our Head Office in Middlesbrough. The role requires someone who can work every weekend and one day during the week.Successful applicants will have the opportunity to gain valuable...


  • Middlesbrough, Middlesbrough, United Kingdom RWR Recruitment Full time

    Banking Customer AdvisorMiddlesbrough£21,944.69 per annum- 12 weeks training in office then option to work 1 day in the office and 4 days at home._ Do you pride yourself on a great level of customer service? Are you passionate about helping others? Do you want to work for one of the UKs largest banks?Job Types: Full-time, PermanentSalary: £21,944.69 per...


  • Middlesbrough, Middlesbrough, United Kingdom The Staffing Experts Full time

    We are currently looking for a experienced Customer Service Advisor to work on a busy Helpdesk in a local NHS establishment within the Middlesbrough area.You will be responsible for directing volume calls to the relevant department within the hospital along with assisting in any other related tasks within the helpdesk department including Administration...

  • Customer Advisor

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Joshua Robert Recruitment Full time

    Joshua Robert is working with a well-established client that are working with quite a few local authorities and housing associations across the North East.Middlesbrough Council are looking for a number of Customer Advisors to join their team on a temporary basis (circa 6 months).Purpose of the Post: Working within the Council's Customer Centre, this post...


  • Middlesbrough, Middlesbrough, United Kingdom Charles Clinkard Full time

    We, at Charles Clinkard, are looking for a Weekend Customer Services Advisor to join our busy e-Commerce and Fulfilment team at our Head Office on Cannon Park, Middlesbrough.Successful applicants will have the opportunity to gain valuable experience in our e-Commerce team, working on our online customer services team.There are several aspects to the role and...


  • Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full time

    Reference: R0003067Service Area: Prevention, Access and Provider ServicesDirectorate: Adult Social Care and Health integrationSalary: £12.02 per hourHours: As and when requiredContractual Status: CasualConnect is a Middlesbrough Council service which delivers Community alarm services and Telecare services to people across Middlesbrough.We offer help and...


  • Middlesbrough, Middlesbrough, United Kingdom Firstsource Healthcare Full time

    Date: Jan 24, 2024- Location: Middlesbrough, GB- Requisition ID: 6910- Description:Lloyds Banking Group Inbound Customer Service AdvisorPay - £11.62 per hourHours hours per week, rotational shifts between 7am and 11pm Mon-Sun After satisfactory completion of training, potential to work remotely from home Full Time Permanent ContractAre you local to...


  • Middlesbrough, Middlesbrough, United Kingdom Superlec Direct Full time

    We require a customer service representative to manage queries from web customers who have purchased items from us.Main duties include: Provide exceptional customer service to all customers, both inperson and over the phone Assist customers with inquiries, product information, and order placement Process customer returns and exchanges according to company...


  • Middlesbrough, Middlesbrough, United Kingdom Firstsource Solutions UK LTD Full time £12

    NatWest Inbound Customer Service AdvisorPlease read the following job description carefully to confirm you are a good fit for this role before proceeding.Are you seeking a fresh challenge? At Firstsource, we are dedicated to assisting you in advancing your career to the next level.No two calls are alike in the banking sector. One moment you could be...


  • Middlesbrough, Middlesbrough, United Kingdom Firstsource Healthcare Full time

    Lloyds Banking Group - Inbound Customer Service AdvisorPay - £10.97 per hour, £21,391.50 per yearHours hours per week, rotational shifts between 7am and 11pm Mon-SunLocation - Centre Square, Middlesbrough, TS1 2AEFull Time Permanent ContractAre you local to Middlesbrough and looking for a new challenge? Well look no further than Firstsource We are here to...


  • Middlesbrough, Middlesbrough, United Kingdom Firstsource Healthcare Full time

    Date: Apr 17, 2024- Location: Middlesbrough, GB- Requisition ID: 8249- Description:NatWest Inbound Customer Service AdvisorPay - £11.55 per hour £23, Per Annum, 38.33 hours per weekLocation - 1 Centre Square, Middlesbrough, TS1 2AEShift Availability 7am-midnight 13 week rotational shift patternFull Time Permanent Contract.Are looking for a new challenge?...


  • Middlesbrough, Middlesbrough, United Kingdom Firstsource Healthcare Full time

    Date: Nov 22, 2023- Location: Middlesbrough, GB- Requisition ID: 5368- Description:Inbound Customer Service AdvisorPay - £11.01 per hour £21,944.69 Per Annum, 38.33 hours per weekLocation - 1 Centre Square, Middlesbrough, TS1 2AEShift Availability 7am-midnight 13 week rotational shift patternFull Time Permanent Contract.Are looking for a new challenge? At...


  • Middlesbrough, Middlesbrough, United Kingdom Firstsource Healthcare Full time

    Date: Mar 26, 2024- Location: Middlesbrough, GB- Requisition ID: 8150- Description:Lloyds Banking Group Inbound Fraud AdvisorHours hours per week between the operating hours of Mon-Sun 7am-11pm,£12 per hour, £23,400 per year After satisfactory completion of training and assessment, potential to work remotely from home Full Time Permanent ContractTo be an...


  • Middlesbrough, Middlesbrough, United Kingdom Service Care Full time

    Job Title: Customer Recovery Co-ordinatorWork Pattern: 25 hours per weekType: Fixed Term 12 MonthsLocation:Middlesbrough TS2**Salary: £19,968 per annum (£29,556 full time equivalent)Purpose of the role -Our client is looking for a customer care administrator to support the Customer Recovery Team Leader in the management of complaints and insurance claim....

  • Parts Advisor

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Lookers Plc Full time

    OTE:GBP £28,000.00/YrOverview:Middlesbrough HUBContract: Permanent, full-timeHours: 42 hours per week (between Monday to Friday 08:00 to 18:00 and Saturday on rota 209:00 to 16:00)Salary: Up to £28,000 OTE (including basic of £25,000 plus bonus)Are you a Parts Advisor in search of a new challenge? You have arrived at the right place Here at our brand new...

  • Fraud Advisor

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Bridge of Hope Full time

    Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for an innovative, people centric company? If yes, then we may have the role for youWe are looking for;At least 6/12 months experience working in a customer service setting. Accurate and timely housekeeping and record maintenance. Must...

  • Hse Advisor

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Nigel Wright Group Full time

    Our clientOur client is a successful COMAH site in Teesside that continues to invest and expand their offering. They are looking to recruit an experienced HSE Advisor to support the site.The opportunityAbout youWith a NEBOSH Diploma (or equivalent qualification) you will have previous experienced as a HSE Advisor on a complex manufacturing or engineering...