Assistant Manager

2 weeks ago

Burnley, Lancashire, United Kingdom The Entertainer Full time

Join the Exciting Team at The Entertainer

Are you ready to be part of the team at the UK's rapidly growing toy retailer on their mission to become the most beloved toyshop? We are currently seeking a dynamic professional for the position of Assistant Manager in Burnley on a full-time, permanent basis. As an Assistant Manager, you will enjoy a competitive salary of £27,800 per year along with a fantastic range of benefits.

The toy retail industry is challenging, hands-on, and fast-paced, but it is also incredibly rewarding. Each day presents new and exciting challenges. To excel in this role, you must possess a competitive spirit, be commercially savvy, and have a keen retail 'trader' instinct. You should thrive in a high-volume, seasonal trading environment.

The Entertainer is a family-owned business and the UK's Largest Independent Toy Retailer with a network of over 170 stores throughout the UK. Additionally, we have more than 20 international franchise partners and stores in various locations including Jersey, Isle of Wight, and the Isle of Man.

Our online and physical store presence is expanding as we collaborate with well-known companies to showcase our wide range of toys. We pride ourselves on offering specialist knowledge, toy expertise, and exceptional customer service to our customers.

Our commitment to quality, choice, and value is demonstrated through our expansion into Spain with our chain of toy stores, Poly Juguetes. We also acquired the Early Learning Centre in 2019 to further enhance our offerings.

Operating in complement to The Entertainer, our sister company, Addo Play, designs and creates toys that bring joy to children worldwide. With creative teams based in both Amersham and Hong Kong, we are dedicated to delivering innovative toy experiences.

At The Entertainer, we prioritize our people, customers, and the local communities in which we operate. We cultivate a supportive and friendly culture that emphasizes training and development, empowering you to advance your retail career.

Over the past five years, The Entertainer has added over 30 new stores to its network. With ambitious growth plans on the horizon, we invite you to join us on this exciting journey.

As an Assistant Manager, you will enjoy a range of benefits, including:

  • 33 Days Holiday plus Birthday Leave
  • No Sunday Trading
  • Enhanced Maternity and Paternity Pay
  • Group Personal Pension Scheme
  • Life Cover 4 x Salary
  • Annual Profit-Related Bonus Scheme
  • Generous Toy Discount
  • Cycle to Work Scheme
  • High Street & Leisure Discounts

Supporting the Store Manager, your responsibilities will include:

  • Providing exceptional customer service with strong product knowledge
  • Implementing promotional changes and maintaining top-notch merchandising standards
  • Coaching and developing your team to drive sales
  • Establishing external partnerships to boost store visibility and sales

We are seeking an Assistant Manager who:

  • Is positive, customer-oriented, and enthusiastic about our brand and product range
  • Can handle a high SKU count in a non-planogrammed retail environment
  • Is tech-savvy and comfortable with new technologies
  • Is resilient, adaptable, and capable of managing operational tasks efficiently under pressure
  • Possesses strong leadership and interpersonal skills to motivate the team towards becoming the Best Loved Toyshop

If you are currently working as a Branch Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment and are seeking a new challenge, we encourage you to apply for the Assistant Manager position with us today

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