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Operations Manager
3 months ago
Operations Manager for Hospitality Expansion in London
We are on a rocket journey to become the top partner in services and housekeeping for the new modern hospitality operators, and we need someone like you to lead our growth in London. As the Operations Manager, you will oversee a portfolio of hotel locations and be the driving force behind our operational success in the city.
The ideal candidate will have a proven track record in team leadership and business operations. You will be in charge of maintaining work standards, hiring new team members, and fostering future growth. Your role will involve a mix of operational, planning, and strategic responsibilities.
If you are someone who gets things done, this is the role for you.
This position is pivotal as we make strides in an exciting industry.
You will be responsible for:
- Building and leading our service and housekeeping operations team
- Tackling challenges with enthusiasm and a structured approach
- Ensuring top-quality standards through room checks
- Delivering impeccable cleanliness and guest experiences
- Establishing strong business partnerships with our hotel operators
- Driving guest satisfaction alongside the hotel partners
- Recruiting and training new team members
- Maintaining work quality at a "Unicorn world class" level
- Supporting your team transparently and effectively
- Identifying new business opportunities for growth
We are looking for someone who:
- Has high energy levels
- Does not have a 8-16 work mentality
- Has a hands-on approach with keen attention to detail
- Brings experience in rooms division and housekeeping
- Possesses excellent communication skills and is tech-savvy
- Can lead and motivate a team to achieve excellence
- Has a background in management and customer service
- Is comfortable with budgeting, payroll, and forecasting
- Focuses on cost management for optimal results
- Has proficient English language skills
Timeline:
- We needed you yesterday, so apply today
- Start date: Preferably August 2024
Are you ready to join us on our journey?
Founded in 2019 in Oslo, Norway, we started as a cleaning company and have now evolved into an international hospitality service provider. While we still prioritize cleanliness, we are now dedicated to enhancing the guest experience. We currently operate in London, Berlin, Salzburg, Vienna, Copenhagen, and Oslo.
Our company is agile, forward-thinking, and deeply committed to excellence in hospitality services. We are passionate about building the future of hospitality services.
