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Logistics Operations Manager

2 months ago


London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full time

Operations Executive | Dynamic B2B Interior Company

About the Company:

Harmonic Operations™ is proud to partner with a rapidly expanding B2B interior design firm that is on the lookout for an Operations Executive. This organization has experienced remarkable growth since its inception just five years ago, achieving impressive revenues of £20 million. They are at the forefront of home décor and interior products, serving major clients such as Next, TK Maxx, M&S, Tesco, and Morrisons. With ambitious plans to extend their reach into European and Australian markets, the company is set to welcome numerous new clients.

The workplace culture is vibrant and startup-oriented, located in a collaborative environment that encourages team bonding and social activities. The founder is a visionary entrepreneur who values teamwork and innovation.

Role Overview:

This position presents an exciting chance to join a fast-paced organization, reporting directly to a senior operations manager and collaborating with a team of five. The role involves managing significant client accounts and overseeing operational and supply chain processes to ensure seamless delivery. If you thrive in a dynamic environment where problem-solving, multitasking, and teamwork are essential, this role could be a great fit for you.

Key Responsibilities:

  • Fostering relationships with customers and international teams.
  • Entering product and order information into internal and client systems.
  • Collaborating with key clients and stakeholders to ensure timely deliveries and order fulfillment.
  • Acting as the primary contact for factories to ensure proper audits are conducted.
  • Understanding and managing customer packaging and labeling specifications.
  • Providing status updates to the operations team during weekly order meetings.
  • Building relationships with external suppliers to support the comprehensive supply chain process.
  • Assisting the Supply Chain Manager with inbound supply chain operations.
  • Managing stock planning processes to ensure accurate supply levels and optimize cash flow.

Essential Qualifications:

  • 1-2 years of experience in an operations or supply chain role.
  • Experience in a fast-paced startup environment.
  • Familiarity with FMCG products.
  • Knowledge of export and customs processes.
  • Strong skills in relationship management.

Preferred Qualifications:

  • Experience working with ERP systems.

Salary: £35,000

At Harmonic Operations™, we are committed to creating an inclusive and equitable workplace. We welcome applications from individuals of diverse backgrounds and ensure that every candidate is given thoughtful consideration for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.