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Veterinary Receptionist

2 months ago


Cardiff, Cardiff, United Kingdom CVS UK Ltd Full time

We are seeking a Receptionist who is passionate about delivering fantastic client service at our Cardiff based practice. This is a full time role and we are happy to discuss flexible options to support both your needs and the business.
Salary is in line with national minimum wage.

  • The role:_
As a receptionist you will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, sometimes under high pressure.

Main duties would include:

  • Answering the telephone, booking appointments and processing prescription requests
  • Dealing with clients at the reception desk, taking payments and dealing with enquiries
  • Accurately recording client and animal information on our IT system
  • Cleaning duties as required


Full times hours would normally be 40 hours per week, one in five weekends (Saturday until 2pm) with time off the following week.

Earliest start 8:30am and latest finish 7.00pm with the option of four x 10 hour shifts.

  • Excellent organisational and communication skills
  • Good IT skills
  • Previous receptionist experience would be preferable but not essential
  • The team:_
The Cardiff Hub consists of three practices in the central Cardiff suburbs of Rumney, Roath and Canton.

All staff get to work at each site to engage with different clients and to work with different vets and nurses.

We are a busy practice and we are always investing in new equipment - we have recently started offering laparoscopic spay and are planning to install a dental radiography suite in the coming months.

Our aim is to have a happy team, doing what they love and getting paid for it.

We have had a new leadership team join in the last year who are keen to develop the business with input from the team.

We are proud to say that our employee satisfaction scores are some of the highest in the region and we only want to improve.


As we are part of CVS you will have the opportunity to develop a long-term career with fantastic opportunities within our large national group.

We want our members of staff to develop and progress and in turn so will our practice.

  • Package:_
The salary for this position will be in line with National Minimum Wage +3% cost of living increase.

We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority.

If you'd like to learn more, do feel free to contact the recruiter managing this campaign and ask them to talk you through our offerings.

Or, if easier, you can find a list at on our careers site CVS Employee Benefits
- what we can offer you. )

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