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Ward Clerk
3 months ago
Job overview
A part-time position has opened for a Ward Clerk at Scunthorpe General Hospital to work on the Same Day Emergency Care unit. The working schedule includes Mondays, Saturdays, and Sundays from 8am to 4pm, including Bank Holidays.
The role involves providing a friendly and professional service to patients and visitors at the hospital, playing a crucial part in the smooth operation of the ward areas. Responsibilities include assisting with patient communication, timely patient admissions and discharges, and ensuring proper information flow post-admission.
The job necessitates a high level of tact, diplomacy, and adherence to confidentiality guidelines.
Main duties of the job
Working within a specialized team, the Ward Clerk will support in delivering excellent care to patients within specified clinical timelines. Job responsibilities include managing patient admissions, transfers, and discharges electronically, verifying patient details, and coordinating with clinical teams for timely documentation completion.
Working for our organisation
NLAG is part of a major healthcare group within the NHS, serving a large patient population and managing a significant budget. Comprising two Trusts - NLAG and HUTH, the organization is dedicated to providing top-tier hospital and community services to over 1.65 million individuals. Employing a sizable workforce, the group operates across multiple hospital sites and is actively involved in medical research and education.
Detailed job description and main responsibilities
The job description provides comprehensive details on the role's responsibilities and expectations. The organization promotes flexible working arrangements to enhance employee well-being and work-life balance, ultimately improving patient care.
The organization fosters an inclusive and diverse workplace, values contributions from all staff, and prioritizes the physical and mental well-being of employees. It encourages open discussions on customized work schedules to accommodate individual needs.
Equality and fairness are upheld through local flexible working arrangements, ensuring accessibility across roles and teams. The organization is dedicated to creating a supportive environment where staff are empowered to excel in their roles and contribute effectively to patient care.
Person specification
Education and Qualifications
Essential criteria
Good level of General EducationDesirable criteria
NVQ2 in Administration or willingness to work towards NVQ Level 2Occupational Experience
Essential criteria
Previous experience of working in a customer services environmentDesirable criteria
Time Management Skills or experience of working with a busy/demanding environmentExperience of working with the general publicExperience of scheduling/coordinating activities and/or resources