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3rd Line Engineer

3 months ago

London, Greater London, United Kingdom Involved Solutions Full time

Position:3rd Line Engineer

Location:
Central London

Salary:
£50,000 + Benefits

Contract/Permanent:
Permanent

Working Hours
The working hours are on a rota basis from 8am-6pm with the shifts being 8am-4:30pm, 9am-5:30pm and 9:30-6pm.

They work on a hybrid working scheme meaning you only have to commute into the office 3 days a week, and work remotely for 2 days.

They are looking for an organised individual who has clear written and verbal communication skills.

The role will require visits to customer sites depending on the needs and requirements of the business, for this position it can be up to 2 days a week, alltravel will be within Central London and will be reimbursed.

You will have the opportunity to work in a fast paced and engaging environment it provides good opportunities to learn new technology and further your skills.

You will need to have a good troubleshooting knowledge of Desktops and Microsoft Office as well ashaving experience in both on-premises and Azure Active Directory.


Responsibilities of the 3rd Line Engineer will include:

  • Project work
  • such as a migration to SharePoint, 0 Trust migration within Azure, on-premises to cloud migrations and decommission of servers
  • BAU such as managing tickets and escalating any issues to the 3rd Line Engineers
  • Travelling to client sites

Key Skills of the 3rd Line Engineer:

  • Office 36
  • Troubleshooting experience, as well as user administration such as adding and deleting users, resetting passwords, managing distribution lists and solving Mailflow issues
  • Active Directory experience using both onpremises and Azure Active Directory including automation process and conditional access policies
  • Previous experience in delivering projects
  • Clear written and verbal communication skills

Desirable (but not essential) Skills of the 3rd Line Engineer:

  • MAC OS skills
  • using MS Office, Adobe and Creative Cloud
  • MSP experience
  • Working within a Virtualised environment (preferably Hyper-V)
  • An understanding of Cisco Meraki


 Networking experience
  • DHCP, DNS and an understanding of vLANs

The benefits the 3rd Line Engineer will get:

  • Up to £50,000
  • 20 days holiday + Bank Holidays which increases 1 per year within the company
  • Excellent opportunity to get into a new fast paced environment, with multiple growth opportunities
  • An employee benefits company called Perkbox which includes financial, health and wellbeing, workplace and illness or injury benefits