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Information Technology Support Engineer
3 months ago
Bristow Holland have an excellent opportunity for an IT Support Engineer to join an exciting business based in Bury St Edmunds.
In this role you will provide a high standard of IT support throughout the business and work closely with the ICT Manager on project delivery.
You will form part of the infrastructure team where you will be expected to work to best practice and help develop a positive culture around IT and the various technologies in the business.
Responsibilities:
nProvide IT support to staff remotely and onsite.nHelp maintain existing server Infrastructure both on-premises and in Azure IaaSnDeploy and maintain desktops and laptops.nDeploy and maintain company owned mobile devices.nMaintain the company's cloud services with Microsoft (Office 365, Entra ID & Azure).nDay to day management of the company's cyber security toolset including Sophos and MimecastnHelp deploy and maintain network infrastructure including firewalls, switches, and wireless access points.nSupport the ICT Manager and IT Project leads with project delivery.nCreate and maintain IT documentation to a high standard.nHelp mentor junior IT staff through their development when applicable.
Key Skills:
nExperience installing, configuring and maintaining IT software and hardware including Desktops, Laptops, and PrintersnOffice 365nActive DirectorynWindows 10/11nNetwork experiencenWindows Server
