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Receptionist and Outpatient Administrator

3 months ago


London, Greater London, United Kingdom Page Personnel Public Sector & Not for profit Full time

Receptionist and Outpatient Administrator:

  • NHS Trust
  • Temporary role for 3 months
  • Band 3 £13 per hour + £2.02 holiday pay per hour = £15.02 per hour
  • Fully onsite role, no remote working
  • Central London location
  • Role is patient facing

Client Details
A leading NHS Trust in Central London.

Description

Receptionist and Outpatient Administrator:

  • Ensure that patients and their families are provided with an excellent customer.
  • Provide an efficient and effective referral management system.
  • Coordinate and book services for all outpatients and inpatients.
  • Accurately book appointments and communicate confirmation to families and consultants.
  • Be responsible for processing payments and issuing receipts.
  • Ensure a smooth pathway and be responsible for clearly communicating this with departments.
  • Answer the phone and follow up action appropriately.
  • Ensure the reception desk is covered.

Profile

Receptionist and Outpatient Administrator:

  • Previous role in the NHS at band 2 or
  • Excellent customer services skills
  • Ability to communicate well at all levels including visitors, patients and staff
  • Excellent administration skills
  • Reliable and able to adhear to the Trust values
  • Able to work towards team and Trust targets and goals
  • Patient Information System user
  • High level of confidentiality
  • Patient Information System EPIC and/or Compucare is desirable

Job Offer

Receptionist and Outpatient Administrator:

  • NHS Trust
  • Temporary role for 3 months
  • Band 3 £13 per hour + £2.02 holiday pay per hour = £15.02 per hour
  • Fully onsite role, no remote working
  • Central London location
  • Role is patient facing