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IT Technician
3 months ago
Our client is currently recruiting for a skilled IT Technician to implement a wide range of 1st & 2nd line support services and help maintain their ever-expanding business.
This is an exciting position for someone looking to continually grow their skill set in a faced-paced working environment with a well-known global organisation.
Responsibilities for the IT Technician:
- Providing IT and Telecoms 1st & 2ndservice desk support insuring accuracy
- Maintain and work within clients' SLAs
- Provide general support and maintenance to all IT infrastructure
- Managing ticketing systems and answering phones
- Assist IT department in various projects they are involved in
- Confident troubleshooting duties
- Corporate backups
- Support and manage IP Telephony systems
Experience required for the IT Technician:
- Office 36
- PC hardware/Software
- Windows 10
- Microsoft Active Directory
Personable attributes for the IT Technician:
- Excellent communicational skills both verbal and written
- Self-Motivated individual
- Able to always maintain a professional standard
- Flexible and a team player
- Confident under pressure
- Demonstrate high levels of organisational and time management skills