Regional Manager

2 weeks ago


London, Greater London, United Kingdom Places for People Living Plus Full time

That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work.

As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
Join a community that cares about you

As our Retirement Living Area Manager you will be responsible for ensuring that all housing management requirements are met, making sure local service delivery follows regulations and internal policies.

You will oversee the performance and development of your team, motivating them to deliver excellent customer service and display SPIRIT values.

Additionally, you collaborate with stakeholders to expand our Retirement Living offer, while also championing specific areas within your team like ASB, arrears, and customer engagement.

This role will be covering the North region and travel across the North region will be expected.

You should be well-versed in operational procedures for managing extra care and sheltered housing properties, with a proven ability to meet targets and KPIs.

Ideally, you're educated to A level standard or have relevant qualifications from the Chartered Institute of Housing or equivalent training/experience.

Additionally, you must have a current full driving license and access to a car for business needs.

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
Competitive salary, with a salary review yearly
Pension with matched contributions up to 7%
Excellent holiday package – 35 days annual leave (including bank holidays) with the option to buy or sell leave
A bonus scheme for all colleagues at 2%
Training and development
Extra perks including huge discounts and offers from shops, cinemas and much more.
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