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Customer Service Support Advisor

2 months ago

Trafford, United Kingdom Uniting People Full time

You will be an excellent team player with a proactive mindset, with a passion for working together as a team to achieve goals.


  • You will thrive in an environment where you are trusted to be work smart and work hard without micro management.
  • You will have excellent IT Skills, as well as a familiarity with general Customer Service handling & CRM systems.
  • You'll have an outgoing and welcoming personality, able to adapt to differing customer groups at ease, taking pride in providing a firstclass customer experience at all times
  • You'll have a good technical understanding and a logical approach to resolving diagnostic issues.
  • Ideally, you'll have experience of providing technical customer support

Benefits:

  • 25 days holiday, with the option to buy and sell holidays plus Bank Holidays
  • Company bonus potential to earn a bonus based on personal and company performance
  • Pension scheme
  • Life assurance
  • Income protection
  • Childcare vouchers and paid paternity leave
  • Enhanced maternity / adoption payment and return to work bonus
  • Online discounts
  • Paid time off for volunteering initiatives
Monday

  • Friday Office Hours 37.5hours per week
Hybrid Role/ 2 days per week

£23,000 salary

Job Types:
Full-time, Permanent

Pay:
From £23,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • Onsite parking
  • Store discount

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Trafford: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (required)

Work Location:
One location