Compliance Administrator

1 week ago


Birmingham, Birmingham, United Kingdom Smart Parking Full time

Exciting New Role available at Smart Parking (Bickenhill Office, Marston Green nr. Birmingham Airport)

PCN team - Compliance Administrator


Are you looking for a challenging new role at a friendly business, with a great working environment and an open door for your future prospects? Then look no further than Smart Parking....


ROLE DESCRIPTION

Role Title
:
Compliance Administrator


Team
:
Parking Charge Notices (Compliance)


Reports to
:
Customer Service Manager


Environment
:
Office Based, 5 days per week, Open Plan Office


PURPOSE

  • To provide efficient, effective, and consistent general administrative support within the Compliance Team and support other departments within the company.

PRINCIPAL ACCOUNTABILITIES

  • Resolving helpdesk queries related to the Compliance department.
  • Support the department with the Parking Charge Notice (PCN) process by carrying out data entry and administration tasks to a high degree of accuracy.
  • Reading, investigating, and responding to Parking Charge Notice (PCN) Appeals and POPLA appeals.
  • Support the managing of Internal & external mail inboxes when required.
  • Support the Account management team with queries from existing clients.
  • Interpreting arising issues, using problem solving skills to identify anomalies and implementing actions in accordance with administrative policies and procedures.
  • Assisting with reviewing and processing daily payments/refunds; including unassigned payments, bounced payment and cheques.
  • Issuing new PCNs with information received by the DVLA and actioning the transfer of liability requests received from hire companies.
  • Processing DVLA VQ7's and audits
  • Opening daily post, accurately logging, and distributing to relevant departments.
  • Photocopy / scan relevant documents
  • Franking outgoing correspondence
  • Assisting with other teams' workloads when requested
  • Any other reasonable, adhoc tasks requested by Team leader.

PERSON SPECIFICATION

Qualifications

  • Educated to GCSE Level
  • English & Mathematics

Personal Attributes

  • Good interpersonal skills
  • Attention to detail.
  • Good selfmanagement skills
  • Work well under pressure and with a varying workload
  • Continuous improvement mindset

TECHNICAL COMPETENCIES

  • Time management, organisation, prioritisation, and coordination skills
  • Proficient in Microsoft Office
  • Basic understanding of the General Data Protection Regulations (GDPR), or a willingness to learn
  • Basic understanding of the British Parking Association Code of Practice and associated guidelines

BEHAVIOURAL COMPETENCIES

  • Taking ownership and being responsive
  • Strong Client Service acumen
  • Communication skills (verbal and written)
  • Teamwork and collaboration
  • Integrity, openness and honesty doing the right thing and doing what you say you will
  • Problemsolving and using sound judgement

Job Types:
Full-time, Permanent

Salary:
£21,756.96 per year

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • Onsite parking
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Experience:

  • Compliance administration: 1 year (preferred)

Work Location:
In person

Reference ID:
SPUK-CA-01/JAN-24

  • Birmingham, Birmingham, United Kingdom Highway Traffic Management Full time

    SummaryTo deliver all the compliance duties surrounding onboarding/offboarding and day to day management of the temporary workforce. Support with general compliance administration.35 hours per weekResponsibilities: Manage SLA's (Service Level Agreements) and agency relationships Maintain and update SLA/rates spreadsheets Manage the quality of the resource...


  • Birmingham, Birmingham, United Kingdom National Express Full time

    Join us on the Journey... We are currently recruiting for an Compliance Administrator to join our dynamic head office team based at National Express House in Birmingham. You will ensure our subcontracted operators meet contractual compliance requirements, identify non compliances and follow up in a timely manner to ensure contractual remedies are...


  • Birmingham, Birmingham, United Kingdom Tradewind Recruitment Full time

    Working as a part of highly motivated and experienced Compliance team, you will be supporting our Compliance Consultants in ensuring all pre-employment checks are completed quickly and accurately. You will be a focused and driven person, have an eye fordetail and exceptional customer service skills. In return you will receive a market leading salary &...


  • Birmingham, Birmingham, United Kingdom Smile Education Full time

    Do you have recruitment compliance experience? YESWould you like to be part of a multi time awarded 'Recruitment Company of the Year'? YESDue to growth, you can join an award-winning education recruitment agency as a Senior Education Recruitment Compliance Administrator; you will be earning an OTE package of £24-28k (based on your experience and including...


  • Birmingham, Birmingham, United Kingdom National Express Full time

    Join us on the journey. We have an exciting opportunity for an ambitious and highly motivated individual to join our head office team in Birmingham as a Compliance Administrator.The purpose of this role is to ensure our subcontracted operators are working in line with their KPI's and following contractual requirements and to ensure that our specified...


  • Birmingham, Birmingham, United Kingdom Silmid Limited Full time

    What does Silmid do?Sil-Mid is a specialist supplier of adhesives, sealants, lubricants, and other products to customers in the Aerospace and Aviation industry. In March 2021 GracoRoberts acquired Sil-Mid Limited to forge the largest aerospace-focused and specification-driven specialty chemicals distributor around the globe.Why Silmid?At Sil-Mid we are...

  • Administrator

    1 week ago


    Birmingham, Birmingham, United Kingdom The Best Connection Employment Group Full time

    Title: Administrator / Compliance Co-ordinatorCOMPLIANCE ADMINISTRATOR WANTED COMPLIANCE ADMINISTRATOR WANTED COMPLIANCE ADMINISTRATOR WANTEDThe Best Connection Group LTD are recruiting for a Compliance Administrator for a client within the social care industry It is a a working from home based role and will include sending off for DBS checks, referencing...

  • Compliance Officer

    1 week ago


    Birmingham, Birmingham, United Kingdom Birmingham City University Full time

    Location: University HouseSalary:- £30,856 to £33,539 per annumPosted On:Thursday 09 February 2023Closing Date: Friday 03 March 2023Interview Date: Monday 20 March 2023Reference: Birmingham City University is a large and diverse place to work based in the centre of Birmingham, where we currently have an exciting opportunity for a Compliance Officer to join...


  • Birmingham, Birmingham, United Kingdom Reliance Social Housing CIC Full time

    Property Compliance OfficerCompliance Officer:A great opportunity for an experienced individual looking to be involved in a successful growing social housing business which is very focused on ''making a difference''.Our Organisation:Reliance Social Housing C.I.C (RSH) is a not-for-profit registered provider of social housing, regulated by Homes England....


  • Birmingham, Birmingham, United Kingdom Stack Recruitment Ltd. Full time

    Permanent role - report into supportive Head of Risk and CompliancenWork in a role where you have a seat at the table, and no red tapenManage small motivated team of 3 peoplenWest Midlands UK - 2 days per week in the officeJoin a leading organisation as a Risk and Compliance Manager and be at the forefront of driving excellence in compliance and risk...


  • Birmingham, Birmingham, United Kingdom Swi-tch Full time

    Job Overview: The Administrative Assistant will support the General Manager by handling a variety of administrative tasks including data input, compliance monitoring, financial documentation, and research. This role is ideal for an individual with strong organisational skills, a good grasp of numbers, and a keenness to learn and grow within the company.Key...


  • Birmingham, Birmingham, United Kingdom Birmingham City University Full time

    Location: Joseph Priestley BuildingClosing Date: 23.59 hours BST on Sunday 09 June 2024Interview Date: Monday 17 June 2024Birmingham City University is a large and diverse place to study and work right in the heart of the city and we are currently looking for an Administrative Assistant who will be based at our City Centre Campus working within the...


  • Birmingham, Birmingham, United Kingdom Birmingham City University Full time

    Location: Joseph Priestley BuildingClosing Date: 23.59 hours BST on Sunday 09 June 2024Interview Date: Monday 17 June 2024Birmingham City University is a large and diverse place to study and work right in the heart of the city and we are currently looking for an Administrative Assistant who will be based at our City Centre Campus working within the...

  • Administrator

    1 week ago


    Birmingham, Birmingham, United Kingdom Tradewind Recruitment Full time

    Unleash Your Administrative Potential in the Vibrant City of BirminghamAre you a passionate and dedicated Administrator seeking a rewarding opportunity in the bustling town of Birmingham? Your search ends hereYou would be working for an Award Winning Education Recruitment company. With our remarkable success, we are thrilled to expand our team in Birmingham,...


  • Birmingham, Birmingham, United Kingdom Birmingham City University Full time

    Birmingham £27,308 to £29,682 per annum Full Time Permanent 21st May 2024 9th June 2024 Location: Joseph Priestley BuildingClosing Date: 23.59 hours BST on Sunday 09 June 2024Interview Date: Monday 17 June 2024Birmingham City University is a large and diverse place to study and work right in the heart of the city and we are currently looking for an...


  • Birmingham, Birmingham, United Kingdom Birmingham City University Full time

    Birmingham £27,308 to £29,682 per annum Full Time Permanent 21st May 2024 9th June 2024 Location: Joseph Priestley BuildingClosing Date: 23.59 hours BST on Sunday 09 June 2024Interview Date: Monday 17 June 2024Birmingham City University is a large and diverse place to study and work right in the heart of the city and we are currently looking for an...


  • Birmingham, Birmingham, United Kingdom Birmingham City University Full time

    Birmingham £27,308 to £29,682 per annum Full Time Permanent 21st May 2024 9th June 2024 Location: Joseph Priestley BuildingClosing Date: 23.59 hours BST on Sunday 09 June 2024Interview Date: Monday 17 June 2024Birmingham City University is a large and diverse place to study and work right in the heart of the city and we are currently looking for an...


  • Birmingham, Birmingham, United Kingdom Meraki Talent Ltd Full time

    Senior Pension AdministratorPermanent, Full-timeBirminghamMeraki Talent is working closely with a large, established Financial Services firm to appoint a Senior Pensions Administrator on a full-time, permanent basis. This opportunity is based in Birmingham and offers an excellent salary and benefits, as well as hybrid working.Our client prides itself on a...


  • Birmingham, Birmingham, United Kingdom meraki talent ltd Full time

    Senior Pension AdministratorIf you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Permanent, Full-timeBirminghamMeraki Talent is working closely with a large, established Financial Services firm to appoint a Senior Pensions Administrator on a full-time, permanent basis. This...


  • Birmingham, Birmingham, United Kingdom Meraki Talent Ltd Full time

    Senior Pension Administrator Permanent, Full-time Birmingham Meraki Talent is working closely with a large, established Financial Services firm to appoint a Senior Pensions Administrator on a full-time, permanent basis. This opportunity is based in Birmingham and offers an excellent salary and benefits, as well as hybrid working. Our client prides itself...